Motorcycle Rental Supervisor

2 weeks ago

Singapore Asia Aquatics Full time $30,000 - $60,000 per year

Position: Motorcycle Rental Supervisor

Location: InSpace, 24 New Industrial Road

Business Unit: Motorcycle Rental & Rider Support, Singapore

Job Type: Full-time

About ADA Group

ADA Group ) is a dynamic and fast-growing group with business interests across Southeast Asia, spanning AI, financing, mobility, dive resorts, and more. Committed to continuous growth and innovation, we focus on scalability and adaptability in all our business ventures.

One of our fastest-growing units, specializes in motorcycle rentals, sales, and food delivery rider support. Our mission is to provide reliable, tech-enabled rental services while building one of the best after-sales support teams in the market.

About the Role

We are looking for a Motorcycle Rental Supervisor to manage day-to-day rental operations and rider support remotely. This is a high-responsibility role for experienced operators who can manage the business independently, without training or close supervision.

Key Responsibilities

  • Rental & Customer Operations: Manage the full rental workflow: onboarding, agreements, payments, deposits, handovers, extensions, and returns.
  • Rider Support & After-Sales: Be the main contact for riders, managing breakdowns, accidents, insurance claims, and rider issues.
  • Fleet Coordination & Compliance: Track servicing schedules, insurance, COE expiry, and road tax.
  • Reporting & Collections: Maintain accurate records in Google Sheets/CRM and ensure on-time collections.
  • Risk & Recovery: Handle repossessions, stolen/missing bike cases, and escalate to legal when necessary.

Requirements

  • 3–5 years proven experience in motorcycle rental or fleet operations.
  • Track record managing accidents, breakdowns, repossessions, stolen/missing bikes, arrears recovery.
  • Strong knowledge of fleet compliance (servicing schedules, insurance renewals, COE, road tax).
  • Skilled in collections & arrears control (weekly payments, deposit/excess recovery, handle escalations for late or defaulting riders).
  • Familiar with Google Sheets, WhatsApp, CRM, and GPS/device monitoring tools.
  • Familiarity with common motorcycle models used for delivery and rentals (e.g. Yamaha Aerox, Nmax, Xmax, Sniper, Honda Wave, Adv150), with the ability to identify issues and coordinate repairs with workshops.
  • Able to communicate in English (spoken & written).
  • Independent and self-driven — able to manage full operations without training or supervision.

Benefits & Growth

  • Competitive Salary
  • Incentives for performance: rental collections, utilization, rider satisfaction.
  • Career path to Supervisor / Manager roles.
  • Join a fast-growing startup where your work directly impacts riders and operations.

Why Join Us?

  • Incentive-driven salary with clear targets
  • Independence – no micromanagement
  • Growth opportunities in a regional business group

Job Type: Full-time

Pay: $2, $3,500.00 per month

Experience:

  • motorcycle rental: 1 year (Required)

Work Location: In person

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