Business Analyst ERP
1 week ago
Duties and Responsibilites
Requirements Management & Process Optimization
- Collect, analyze, and document business requirements across sites in Singapore, Wuxi, and Clark
- Translate business needs into clear concepts for ERP and BI solutions
- Support process standardization and harmonization across the three sites
User Training & Support
- Organize and deliver training sessions and workshops for proAlpha and QlikSense users
- Coach and support end-users to improve system adoption and competence
- Develop user documentation, guidelines, and best practices
- Serve as a regional point of contact for ERP- and BI-related questions
Business Intelligence (QlikSense)
- Support business stakeholders in defining reporting and dashboard requirements
- Coordinate with the central BI team or external partners for implementation
- Ensure data quality, consistency, and effective use of BI solutions across sites
ERP (proAlpha)
- Contribute to the optimization and further development of ERP processes in production, logistics, purchasing, and quality
- Participate in rollouts, migrations, and the introduction of new modules across the three sites
- Provide 2nd-level ERP support and collaborate with the central Business Applications team
Education / Qualification
- Degree in Business Informatics, Business Administration, Engineering, or a related field
Experience
- Minimum 5 years of professional experience working with ERP systems (ideally proAlpha) and BI solutions (preferably QlikSense)
- Strong background in requirements engineering and structured process analysis
Core Competencies
- Passion for conducting training sessions and enabling business users
- Excellent communication and facilitation skills, combined with a structured work style
- Service-oriented mindset with strong ownership and problem-solving skills
- Fluent in English; Mandarin or Tagalog would be an advantage
Others
- Open to travel when required and committed to close collaboration with colleagues across Singapore, Wuxi, Clark, and Europe
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