IT Operation

7 hours ago


Singapore Changi South JonDavidson Full time $40,000 - $80,000 per year
IT Operation & Maintenance Executive (Urgent)

Reporting to : IT Manager

Our client is a regional retail chain store with more than 50 outlets in Singapore

Sector: Retail

Work Type: Permanent /Full time

Work Hours: Mon - Friday; 8.30am - 6.10pm

Location: Changi South

Responsibilities:
  • IT infrastructure (Hardware and software), POS system installation and maintenance including remote troubleshooting.
  • Liaising with third part vendors for new store infrastructure setup
  • Updating the store systems if it is needed.
  • Repairing and replacing equipment as necessary
  • Provide Level 1 and Level 2 support and standby for the store operation.
  • Conduct training new Supervisors in how to use all systems and how to handle minor technical issues.
  • Prepare system manual guidebooks of all software systems and editing for any updates.
  • Participate in UAT testing before GO-LIVE and release the new version.
  • Update windows and security patches of store POS and laptop and ensure cybersecurity.
  • Maintain store IT inventory list and update documentation on IT asset management.
  • Other ad hoc duties as assigned by Manager.
Requirements:
  • Diploma/Degree in Information Technology or equivalent
  • At least 2 years' working experience in the related field - preferably with retail sector.
  • Good knowledge of Microsoft windows operating systems
  • On-site support and resolution of all software and equipment issues
  • Proven analytical and troubleshooting abilities.
  • Excellent analytical, troubleshooting and communication skills.
  • Microsoft MCSE or Cisco CCNA certified but not compulsory.
  • Good understanding of Microsoft SQL server and scripts
  • Short notice period or start immediately


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