Senior/Programme Executive

2 days ago

Ang Mo Kio New Town, Singapore e3046db6-affc-4724-9f42-774d011396e3 Full time $36,000 - $48,000 per year

Job Description

  • Lead the development and smooth implementation of programmes, activities and events in the Home to enhance residents' overall quality of life.
  • Manage donor and volunteer engagement in the Home to promote social well-being and independent living of residents.
  • Provide person-centric care through collaboration practices and practising holistic care philosophy to enhance overall service delivery to Home residents.
  • Plan and execute programmes/activities catered to the interests and needs of the Home's residents to promote their overall well-being and meaningful participation.
  • Be the main point-of-contact in coordination with community partners, volunteers and donors in organising activities to engage residents and for sponsorship of meals.
  • Ensure accurate and timely documentation of residents' participation in programmes and activities.
  • Build up and maintain network of donors and volunteers, and expand the reach to other programmes in Health and Senior Care (HSC).
  • Manage volunteers and ensure regular engagement/touch-base of at least once per month.
  • Work with internal stakeholders and external partners to facilitate ground-up volunteer initiatives.
  • Collate and prepare relevant data and information for quarterly/biannual reports and yearly/ad-hoc audits by relevant authorities.
  • Take on continuous improvement projects to make improvements to the Home's model of care and service delivery.
  • Protect residents' confidentiality by adhering strictly to organisational Personal Data Protection Policy and national Personal Protection Data Act (PDPA) and regulations.
  • Adhere to organisational and service Standard Operating Procedures and service requirements at all times.
  • Provide guidance to junior team members in the Home's Programmes department on programme planning, implementation and managing donor/volunteer relationships.
  • Participate in multi-disciplinary team meetings and work with the Social Work and Nursing teams in the Home to formulate Individualised Care Plans (ICP) for all residents.
  • Work with services and programmes within HSC in identifying volunteer needs and trends to build and sustain a team of HSC volunteers.

Job Requirements

  • Degree in any discipline
  • At least 4 years of experience in planning and implementing social service programmes and/or managing donors/volunteers
  • Candidates with less than 4 years of experience may be considered for 'Programme Executive'
  • Microsoft office
  • Meticulous and possess good organising skills
  • Strong team player with initiative
  • Enthusiastic and passionate for community engagement
  • Cheerful and empathetic with strong passion in working with the elderly
  • Independent and self-driven
  • Good communication skills, interpersonal skills, customer service skills and language proficiency to connect with diverse populations, especially seniors

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