TikTok Live Operations Assistant

2 weeks ago


Kallang, Singapore Kaleido Full time $30,000 - $42,000 per year

Kaleido is a vibrant, trend-setting fashion jewelry brand where style meets endless possibilities.

We're looking for fashion-savvy, detail-oriented team players to power our TikTok Live shopping experiences. If you love fashion accessories, thrive in a fast-paced environment, and take pride in delivering seamless operations behind the scenes—we'd love to have you on our team

Job Responsibilities

  • Backend support during TikTok lives. Monitor live sessions, update product listings in real-time, and handle any technical or logistical issues.
  • Provide on-the-spot support to TikTok hosts, prepare products to showcase, answering live questions, or adjusting product visibility.
  • Inventory and stock management. Replenish products, track stock levels, and flag low inventory.
  • Facilitate flash sale. Set up and manage limited-time offers or bundles during live streams to boost engagement and sales.
  • Pack orders promptly post-stream, coordinate with couriers, and ensure accurate shipment tracking.
  • Upload and update product details on TikTok Shop to maintain accurate, appealing listings.
  • Handle and process customer exchanges and refunds while providing timely responses to inquiries.

Job Requirements

  • Willingness to work shift schedules, including evenings, weekends and night shifts aligned with TikTok Live sessions.
  • Flexibility to adapt to changing live stream schedules and peak sales periods.
  • Strong attention to detail and ability to multitask in a fast-paced, high-energy environment.
  • Problem-solving mindset to respond quickly to live session challenges or customer issues.

Working Details

  • Salary: $2000 - $2300
  • No. of hours per week: 44 hours per week
  • Transport available for night shifts.

Job Type: Full-time

Pay: $2, $2,300.00 per month

Benefits:

  • Employee discount

Work Location: In person



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