
TikTok Live Operations Assistant
2 weeks ago
Kaleido is a vibrant, trend-setting fashion jewelry brand where style meets endless possibilities.
We're looking for fashion-savvy, detail-oriented team players to power our TikTok Live shopping experiences. If you love fashion accessories, thrive in a fast-paced environment, and take pride in delivering seamless operations behind the scenes—we'd love to have you on our team
Job Responsibilities
- Backend support during TikTok lives. Monitor live sessions, update product listings in real-time, and handle any technical or logistical issues.
- Provide on-the-spot support to TikTok hosts, prepare products to showcase, answering live questions, or adjusting product visibility.
- Inventory and stock management. Replenish products, track stock levels, and flag low inventory.
- Facilitate flash sale. Set up and manage limited-time offers or bundles during live streams to boost engagement and sales.
- Pack orders promptly post-stream, coordinate with couriers, and ensure accurate shipment tracking.
- Upload and update product details on TikTok Shop to maintain accurate, appealing listings.
- Handle and process customer exchanges and refunds while providing timely responses to inquiries.
Job Requirements
- Willingness to work shift schedules, including evenings, weekends and night shifts aligned with TikTok Live sessions.
- Flexibility to adapt to changing live stream schedules and peak sales periods.
- Strong attention to detail and ability to multitask in a fast-paced, high-energy environment.
- Problem-solving mindset to respond quickly to live session challenges or customer issues.
Working Details
- Salary: $2000 - $2300
- No. of hours per week: 44 hours per week
- Transport available for night shifts.
Job Type: Full-time
Pay: $2, $2,300.00 per month
Benefits:
- Employee discount
Work Location: In person
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