Copier Technician

Mclink Asia Pte Ltd, incorporated in 2002, has grown from an authorized reseller of office equipment's to a one-stop service provider, that can offer companies total solutions for office equipment's, digital documentation, specialist printing and system integration. Our strategic expertise in Document and Office Solutions help organizations to create, organize and share their information to optimize effective business decisions. We have grown from strength to strength, and in 2012, we established our presence in Malaysia and China after developing our own high-quality Mclink brand of printing and photocopying supplies. We continue to invest in research and development to bring the most cost-effective solutions to all our clients. Today, we are expanding our operations in Philippines under McLink Copy Services. As our customers grow and evolve, we are also changing together to meet their needs. Today, we are able to deliver comprehensive solutions to meet organisations of varying sizes and demands. We offer sustainable and eco-friendly solutions like recycled office equipments, integrated documents and office systems, which will all help to make your company greener and also more cost-efficient. Here at McLink, we have 4 core business models, dealing with Machine Sales and Rentals, System Integration, Machine Consumables, and our One-Stop Service Centre.

Website

Headquarters

Singapore, Singapore

Founded

2002

Specialties

System Integration, Office equipment consumables, SAP Business One, ERP Solutions, IT Solutions, Photocopier Machines, Official Reseller of Ricoh Photocopiers, and Office Equipment Rentals

Responsibilities:

• Install and set up copiers and multifunctional devices at customer locations.
• Diagnose and troubleshoot hardware and software issues with copiers and related equipment.
• Perform preventive maintenance and routine servicing of copiers to ensure optimal performance.
• Replace parts, components, and consumables as needed to repair copiers and restore functionality.
• Provide technical support and assistance to customers via phone, email, or in-person.
• Document all service activities, including repairs, replacements, and maintenance tasks.
• Collaborate with sales and customer service teams to ensure customer satisfaction.
• Stay updated on new copier models, technologies, and industry trends.

Qualifications:

• Diploma or certification in electrical or electronics engineering, or related field.
• Proven experience as a Copier Technician or similar role.
• Strong technical skills and knowledge of copiers, printers, and related equipment.
• Proficiency in diagnosing and troubleshooting hardware and software issues.
• Excellent communication and customer service skills.
• Ability to work independently and solve problems efficiently.
• Valid driver's license and willingness to travel to customer sites as needed.

Requirements:

• Must experience with Ricoh, Xerox and etc. .
• Availability to work flexible hours, including weekends or evenings, if required