Current jobs related to Manager, Student Services Centre - West Region - Nanyang Technological University
-
Student Care Teacher
7 days ago
Jurong West, Singapore Raffles Student Care Centre Full time**About Us** Raffles Student Care manages community and school-based Student and Kindergarten Care centres around Singapore since 2008. We inculcate values and develop life skills in our children to prepare them for life. Situated conveniently in multiple locations such as Hougang, Sengkang, Punggol, Fernvale, Ang Mo Kio, Woodlands, Tampines, Pasir Ris,...
-
Student Care Teacher
2 weeks ago
Jurong West, Singapore Raffles Student Care Centre Full timeRaffles Student Care is committed to providing a child-safe SCC environment in accordance with child-safe standards. We inculcate values and develop life skills in our children to prepare them for life. We currently manage centres in Hougang, Sengkang, Punggol, Fernvale, Bishan, Woodlands, Tampines and Jurong West. We are looking for part time **Student Care...
-
Student Care Teacher
15 hours ago
Jurong West, Singapore Raffles Student Care Centre Full timeRaffles Student Care is committed to providing a child-safe SCC environment in accordance with child-safe standards. We inculcate values and develop life skills in our children to prepare them for life. We currently manage centres in Hougang, Sengkang, Punggol, Fernvale, Bishan, Woodlands, Tampines and Jurong West. We are looking for adhoc **Student Care...
-
Student Care Teacher
2 weeks ago
Jurong West, Singapore Raffles Student Care Centre Full timeRaffles Student Care is committed to providing a child-safe SCC environment in accordance with child-safe standards. We inculcate values and develop life skills in our children to prepare them for life. We currently manage centres in Hougang, Sengkang, Punggol, Fernvale, Bishan, Woodlands, Tampines and Jurong West. We are looking for part time **Student Care...
-
Part Time Student Care Teacher
1 week ago
Jurong West, Singapore Raffles Student Care Centre Full timeRaffles Student Care is committed to providing a child-safe SCC environment in accordance with child-safe standards. We inculcate values and develop life skills in our children to prepare them for life. We currently manage centres in Hougang, Sengkang, Punggol, Fernvale, Bishan, Woodlands, Tampines and Jurong West. We are looking for part time Student Care...
-
Part Time Assistant Kindergarten Care
1 week ago
Jurong West, Singapore Raffles Student Care Centre Full timeWe are looking for a **Part Time Assistant Teacher **to join our **Kindergarten Care **team in **Jurong West**: Raffles Student Care Centre inculcates values and develops life skills in our children to prepare them for life. We currently manage centres in Hougang, Punggol, Tampines, Sengkang, Fernvale, Woodlands, Bishan and Jurong West. Raffles Student Care...
-
Student Care Teacher
5 days ago
Jurong West, Singapore Little Cocoon Student Care LLP Full timeJob Scope - supervision of students' daily **homework** - class management - maintain classroom **discipline** - **send & fetch** students to & from school/centre - planning and organise **school holiday activities** - handle some **administrative** duties - ensures **safety and well-being** of the children at all the time - **counsel** students with...
-
Kindergarten Care
3 days ago
Jurong West, Singapore Raffles Student Care Centre Full timeRaffles Student Care manages community and school-based Student and Kindergarten Care centres around Singapore since 2008. We inculcate values and develop life skills in our children to prepare them for life. Situated conveniently in multiple locations such as Hougang, Sengkang, Punggol, Fernvale, Ang Mo Kio, Woodlands, Tampines, Pasir Ris, Katong and Jurong...
-
Kindergarten Care
15 hours ago
Jurong West, Singapore Raffles Student Care Centre Full timeRaffles Student Care Centre inculcates values and develops life skills in our children to prepare them for life. We currently manage centres in Hougang, Sengkang, Punggol, Fernvale, Bishan, Woodlands, Tampines and Jurong West. Raffles Student Care is committed to providing a child-safe environment in accordance with child-safe standards. We are looking for...
-
Senior Kindergarten Care
15 hours ago
Jurong West, Singapore Raffles Student Care Centre Full timeRaffles Student Care manages community and school-based Student and Kindergarten Care centres around Singapore since 2008. We inculcate values and develop life skills in our children to prepare them for life. Situated conveniently in multiple locations such as Hougang, Sengkang, Punggol, Fernvale, Ang Mo Kio, Woodlands, Tampines, Pasir Ris, Katong and Jurong...
Manager, Student Services Centre
2 weeks ago
ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)
The National Institute of Education (NIE), Singapore, is Singapore's national teacher education institute, and we are proud to be an integral part of the nation's education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.
NIE invites suitable applications for the position of Manager, Student Services Centre and Admissions in the Office of Academic Administration & Services. As Manager of the Student Services Centre (SSC) and Admissions, you will lead a dedicated team of three staff, including this position, to deliver high-quality, integrated services that support students from admission through graduation and beyond. The role calls for a proactive leader who thrives in a fast-paced university environment, is passionate about service excellence, drive innovation while maintaining operational precision.
Responsibilities
You will oversee a comprehensive suite of student-facing services, ensuring seamless operations, high service standards, and a consistently positive experience for students, alumni, and faculty. You will lead process improvements, champion service innovations, and guide the team to deliver accurate, timely, and student-centric solutions across admissions, scholarships, financial assistance, insurance schemes, and other key service areas.
- Lead and manage the SSC to deliver seamless, high-quality services to students, alumni, and faculty.
- Drive service excellence through process improvements, innovation, and integration of one-stop services.
- Lead junior staff in delivering accurate information and optimal services, including fees collection, issuance of status letters, and replacement of lost certificates.
- Manage admissions and matriculation exercises for all students, including student pass processing and document verification.
- Oversee student scholarships and financial assistance schemes, from application and processing to award.
- Administer Medical, Group Personal Accident (GPA), and Group Hospital & Surgical (GHS) insurance schemes, including claims facilitation, budgeting, and invoice processing.
- Serve as NIE Coordinator for Student Safety for Overseas Travel, ensuring compliance with NTU policy, coordinating audits, and liaising with academic departments.
- Act as NIE's Contact Person to the appointed NTU travel security vendor, disseminating information, coordinating contract renewals, and managing related budgets and payments.
- Manage Graduate Education admissions for assigned programmes, including application review, preparation of evaluation materials, and responding to applicant and prospective student enquiries, ensuring compliance with policies and timelines.
- Supervise, coach, and develop staff, setting annual work plans, performance goals, and measurable targets.
- Coach staff in preparing Individual Development Plans (IDPs) to develop their professional competencies and support their personal and career development.
- Monitor staff performance, provide regular feedback, and ensure targets are met.
- Represent the SSC on operational and governance committees, contributing to policy and process enhancements.
- Provide strategic and operational support to the NIE Registrar.
- Undertake any other duties as assigned.
Requirements
- A University degree.
- Minimum 5 years of relevant experience in leading a team and managing a broad range of student services within a university or similar educational environment.
- Proven leadership skills with the ability to guide and develop junior staff in delivering a full suite of student services.
- Strong interpersonal, communication, and organisational skills, with excellent command of written and spoken English.
- Proficient in Microsoft Office applications and Microsoft Power Platform, with IT competency to support process improvements.
- Self-motivated, service-oriented, and committed to delivering excellence to students, alumni, and academic staff.
- Skilled in multi-tasking, prioritising assignments, meeting deadlines, and producing high-quality, detail-oriented work.
- This role requires overtime support for one day in the week. We are seeking a candidate who is flexible and can adapt to varying schedules as needed.
Application
We regret that only shortlisted candidates will be notified.
Other Information
NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.
