Fraud Risk Manager

2 days ago

Remote APAC, Singapore Windranger Labs Full time $120,000 - $240,000 per year
About UR

UR is a borderless smart money app that makes it easy to spend and off-ramp, all in one place.

Built for both crypto natives and the crypto curious, UR simplifies the way people and businesses move between digital assets and fiat currencies. Self-custodial, fast, and intuitive, UR turns complex crypto workflows into a seamless everyday experience.

We're looking for a Fraud Risk Lead to design and run UR's fraud prevention program—spanning monitoring, investigations, chargebacks, and strategy. This is a hands-on role with room to scale into leadership as UR grows.

Responsibilities

  • Fraud Monitoring & Detection

    • Oversee real-time monitoring of payment and card transactions.

    • Investigate suspicious activity, escalate cases, and identify fraud patterns.

    • Develop and fine-tune fraud detection rules in collaboration with product and engineering teams.

  • Case Management & Recovery

    • Lead dispute and chargeback processes with card networks, banks, and customers.

    • Optimize recovery workflows to minimize fraud losses.

    • Maintain documentation and audit trails for regulatory compliance.

  • Fraud Strategy & Prevention

    • Build and implement UR's fraud prevention framework and governance model.

    • Partner with product/tech teams to deploy advanced monitoring tools and machine learning models.

    • Balance customer experience with fraud mitigation, ensuring frictionless payments.

  • Stakeholder Management & Reporting

    • Deliver fraud risk reports, trends, and insights to management and regulators.

    • Train operations, customer support, and compliance teams on fraud risk practices.

    • Act as the subject matter expert for fraud-related policies and controls.

What We're Looking For

  • 4–7 years of experience in fraud risk, payments risk, or compliance (fintech, digital banking, or card/payments industry).

  • Deep understanding of payment fraud typologies, chargeback processes, and AML/fraud regulatory requirements.

  • Strong analytical and problem-solving skills; able to work with large data sets and detection tools.

  • Comfortable working in a fast-paced, high-growth fintech or startup environment.

  • Excellent communication and stakeholder management skills.

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