shipping manager

6 days ago


Singapore BIG - FOOT LOGISTIC PTE LTD Full time $80,000 - $120,000 per year

Responsibilities:

  • Lead and manage export and import order fulfillment operation as the main point of contact.
  • To create and conduct periodic reviews of SOPs aimed at enhancing operational efficiency through system automation or process improvements, thereby mitigating potential risk areas.
  • Ensure that shipments are executed accurately and punctually according to agreed SOPSs and KPIs.
  • Ensure inquiries via telephone and/or email are timely and accurately responded.
  • Ensure all related shipping documents, such as BL, AWB, DO, Commercial Invoices, Tax Invoices, etc, are efficiently and properly handled as per requirements.
  • Develop and uphold guidelines and best practices to minimize compliance risks associated with shipments.
  • Deliver on-the-job training to staff members to enhance their work performance and productivity.
  • Proactively communicate with Shipping Lines and Freight Forwarders for shipping information, negotiate shipping costs accordingly.
  • Manage Warehouse and/or 3rd Party Warehouse Provider to ensure on time clearance, loading and unloading of containers.
  • Liaise with relevant parties for shipment discrepancies, shipping and insurance claims matters.
  • Manage Shipping Lines and Freight Forwarders via regular performance meetings.
  • Manage and ensure departmental costs are within agreed budget.

Requirements:

  • Bachelor's Degree or Diploma in Supply Chain / Logistics / Shipping or equivalent related qualification
  • Min 3-5 years of professional experience in freight forwarding and shipping
  • With experience in organizing, leading a team, people management and leadership, including recruitment, training & development, coaching, conflict and performance management
  • Strong knowledge in Export & Import Operations, Custom Process, Permit Declaration, Incoterms, Shipping Operation matters.
  • Strong knowledge various shipping lines, freight forwarders, related freight and shipping costs, and able to engage Shipping Lines and Freight Forwarders as needed
  • Willing to work 5.5 days.
  • Proficient in Microsoft Office applications and other relevant software.
  • Strong written and verbal communication skills in English and Chinese
  • Able to multi-task in a fast-paced environment.

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