Application Support Analyst
2 weeks ago
Roles and Responsibilities:
The candidate will assist senior team members with support the maintenance and update of an existing pharmacy application.
- Support new enhancement go-live transition
- Support monitoring of compliance to security measures
- Solve routine problems that occur within applications
- Liaising with vendor and users on issues log and status
- Analyze application usage reports
- Monitor application performance, application logs
- Propose recommendations to improve application performance
- Document the application's technical architecture, issue resolutions and procedure
- Provide 24/7 primary application maintenance support
The candidate is a keen learner, and able to apply structured, analytical thinking for functional and technical issues troubleshooting. The candidate is a strong team player, who communicates his/her ideas and gets along with others easily.
Requirements/Qualifications:
1. Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Industrial and System Engineer/ Computer Science/Information Technology/Pharmacy or equivalent.
2. Fresh Graduates are welcome for this position.
3. Candidates should have strong analytical and soft skills.
4. Proactive self-starter with an analytical and creative mind.
5. Result and customer oriented with multi-tasking capabilities
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