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Job Position: Inside Sales Executive

Summary of the role:

We are looking to employ an enthusiastic and customer-oriented Inside Sales Executive to generate quality leads as well as follow up on inbound email and telephone inquiries. The Inside Sales Executive's responsibilities include updating the CRM system on a regular basis, upselling and cross-selling to existing customers, as well as attending industry events and educational workshops as required. You should also be able to conduct research on market trends and competitors' products.

Responsibilities:

• Maintaining long-lasting relationships with existing customers through exceptional after-sales service
• Actively sourcing new sales opportunities through cold-calling and emailing.
• Developing in-depth knowledge of product features and benefits.
• Utilizing virtual meetings to build relationships with new customers.
• Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
• Advising customers on suitable product selection based on their needs and specifications.
• Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
• Following up on sales inquiries that are made by potential customers through different channels.
• Provide regular reports on sales activities, including calls made, leads generated, and deals closed.
• Setting up face-to-face meetings between potential customers and Outside Sales Representatives.
• Other Ad-hoc task as assigned.

Requirements:

• Minimum Diploma / Degree in any field.
• At least 2 years of experience in sales or account management.
• Experience in Information Technology would be an advantage.
• Able to read and speak Japanese to liaise with Japanese customers would be an advantage.
• Ability to work independently and effectively manage time and priorities.
• Results-driven to achieve and exceed sales target.
• Excellent problem-solving and negotiation skills and customer-focused mindset.
• Strong communication and interpersonal skills to build customer rapport.

Location:

Bendemeer

Working days and time:

• 5 days work week (Monday to Friday)
• 9am - 6pm

For faster application:
Email Sharica Tan with your resume to: ***********
EA Personnel: Sharica Tan Ying Xuan (R
EA Licence: 19C9859
Cornerstone Global Partners