Customer Service Ambassadors @ Chinatown Heritage

5 days ago

Singapore WOOPA TRAVELS PTE. LTD. Full time

**About The Company
Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

Are you a hardworking, results-oriented, and fun team player with a passion for the travel and tourism industry? Do you excel in customer service? If so, you might be the perfect fit for our team at the Chinatown Heritage Centre in Singapore. Join us and play a critical role in our daily operations as we continue to grow and thrive in the post-pandemic travel industry.

**Responsibilities**:

- Manage ticketing, merchandising, tour scheduling, and overall visitor experience at the Chinatown Heritage Centre.
- Provide exceptional customer service for admissions, bookings, registrations, and visitor inquiries.
- Ensure exhibits are well-maintained, clean, and in good working condition.
- Maintain all equipment and logistics, ensuring the security of items.
- Facilitate and liaise with tour guides for the commencement of guided programs.
- Attend all required training sessions and updates.
- Uphold a high standard of customer service.
- Handle feedback and complaints promptly and professionally.
- Compile daily reports for the Centre Director and Manager.
- Perform other ad-hoc duties as assigned.

**Skills and Experience**:

- Excellent verbal and interpersonal skills.
- Strong organisational and multitasking abilities.
- Willingness to work in a fast-paced environment and continuously learn.
- Proficiency in MS Office and tour management software.
- Ability to work under pressure and meet deadlines.
- Knowledge of travel regulations and industry standards.
- Fluency in English and preferably one other language (e.g. Mandarin / Malay / Tamil), both verbal and written.
- Able to work on public holidays and weekends.

**Shift schedule**
- Full Time: 930am to 730pm

**Education**:

- A background in tourism and hospitality is preferred.
- Fresh graduates are welcome to apply.

  • Cultural Heritage Ambassador

    2 weeks ago

    Singapore beBeeHeritage Full time $40,000 - $55,000

    Discover Your Cultural Heritage Ambassador RoleAs a Cultural Heritage Ambassador and Assistant, you will play a vital part in delivering an exceptional cultural experience for our guests.This is a unique opportunity to share your passion for heritage, history, and local culture with diverse groups of visitors from around the world.

  • Customer Service Ambassador

    3 days ago

    Singapore beBeeCustomerService Full time $2,500 - $3,800

    Job Title: Customer Service AmbassadorThe Customer Service Ambassador is a pivotal role in ensuring exceptional customer experiences in fast-paced dining environments.This position requires a unique blend of skills, including excellent communication, interpersonal, and problem-solving abilities. As a Customer Service Ambassador, you will be responsible for...

  • Customer Service Ambassador

    2 weeks ago

    Singapore beBeeAmbassador Full time $45,000 - $75,000

    Job Title:Customer Service AmbassadorRole DescriptionThe Customer Service Ambassador will be the primary point of contact for clients at our showroom. This role requires a high level of customer service and experience in delivering excellent customer experiences.The incumbent will welcome clients, introduce them to our brand, promote our services, acquire...

  • Customer Service Ambassador

    1 week ago

    Singapore beBeeAmbassador Full time $2,500 - $4,000

    Job Title:Customer Service AmbassadorAbout the Role:We are seeking a highly skilled and friendly individual to join our front-of-house team as a Customer Service Ambassador.

  • Customer Service Ambassador

    1 week ago

    Singapore beBeeCustomerService Full time $3,000 - $4,500

    **Customer Service Ambassador Role**We are seeking a skilled customer service professional to join our team. As a Customer Service Ambassador, you will be the face of our company, responsible for providing exceptional service to our clients.Responsibilities: Serve as an ambassador for our company, upholding its professional image and values. Deliver...

  • Customer Service Ambassador

    1 week ago

    Singapore beBeeCustomerService Full time $1,800 - $2,500

    Job Title: Frontline Customer Service RepresentativeWe are seeking a skilled and enthusiastic Customer Service Ambassador to join our team. As a key member of our front-line staff, you will be responsible for delivering exceptional customer experiences that exceed our guests' expectations.The role of a Customer Service Ambassador is multifaceted, requiring...

  • Customer Service Ambassadors

    2 weeks ago

    Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    **CONTRACT JOBS!**: **CUSTOMER SERVICE AMBASSADORS (CSA)**: **SINGAPOREANS/ PRs ONLY**: **COMMITMENT PERIOD**: **MAY 2025 ONWARDS**: **LOCATION** MANDAI **JOB DESCRIPTION** - Provide customer service and assist the public - Provide directional guidance to visitors; - Assist with the use of self-help kiosks; and - Address queries related to cremation and...

  • Customer Service Ambassador

    6 days ago

    Singapore beBeeService Full time $3,000 - $6,000

    Customer Service AmbassadorWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Ambassador. In this role, you will have the opportunity to build strong relationships with clients, provide exceptional customer service, and help drive sales growth.As a Customer Service Ambassador, you will be responsible...

  • Customer Service Ambassador

    2 weeks ago

    Singapore beBeeCustomerService Part time $1,800 - $2,500

    Customer Service AmbassadorWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Ambassador.Job Description:In this role, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests. This includes welcoming customers, assisting with food ordering, serving...

  • Customer Service Ambassador

    5 days ago

    Singapore beBeeAmbassador Full time $3,000 - $4,500

    Role Summary:We are seeking a Customer Service Ambassador to join our prestigious luxury retail brand. This is an exciting opportunity for individuals with outstanding server experience and excellent interpersonal abilities.About Our Retail Environment:Our customers expect a premium shopping experience, and we aim to deliver exceptional service in every...