Supervisor/ Senior Officer, Investor Services/transfer Agent, Fund Services
1 week ago
Our client is an International Fund Services focuses on alternative investment funds. As the business continues to grow, they are looking for Supervisor / Senior Officer Investor Service and the role is based in Singapore.
Key responsibilities:
- Supervise Investor Relations/Transfer Agent team members to cover alternative client portfolios including hedge fund and private equity funds
- Act as an escalation point, ensure a high level of service to both clients and Investors;
- Oversee and approve capital activity including subscriptions, redemptions, capital call, distribution and fund transfers;
- Coordinate with different internal teams such as Fund Accounting, Fund Operations, Legal, Financial Reporting, Tax, and Regulatory) to ensure processes and workflows are aligned to meet client needs
- Supervise and train the team to perform all of the investor related services to the investment fund clients
- Establish and build relationships internally and also externally with clients
- Create an environment that motivates rewards and supports staff
- Provide training to staff on various operational issues
Key requirements:
- At least 4 years of Investor Relations/Investor Service/Transfer Agency experience in the fund industry
- Good understanding of investor service/investor relations/transfer agent process in fund service/fund administration
- Strong client management skills
- Good communications and analytical skills
EA License Number: 20C0180
Registration no: R1876188
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