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Customer Service Executive

3 weeks ago

Tampines, Singapore MTC Consulting Pte Ltd Full time

Monday to Friday (Normal Working Hours)
1 Saturday a Month
9am to 545pm
Air and Sea Freight Experience Required
Company Transport Provided at Sengkang / Tampines MRT

**Location**: 23 Loyang Base

To act as focal point for all customer’s queries (Commercial / Service related)
To always ensure compliance of Customer’s SOPs
Coordinate and arrange day-to-day operations and transactions for freight forwarding and other related activities (Arrange bookings with carriers / co-loaders and execute all pertinent shipping documents eg. Commercial Invoice & Packing List, AWB / BL issuance, Permit, COO issuance, Shipping order, trucking instruction, shipping certificate, subsidiary certificate, forwarder cargo receipt, export subsidiary certificate, BIETC, CNCA, COC, ECTN and etc)
Manage job file creation, costing and other data entries in Pegasus (in house system)
To act as control tower by managing / monitoring shipments arranged by Network offices.
Send timely pre-alerts and shipping advice to customers and Bollore network offices
Coordinate dispatch of shipping documents to customers and Bollore network offices
Assist for rate sourcing with various stakeholders for services not in the customer’s contract and to quote to the customer for rates acceptance
Preparation and submission of OHR, Shipment Status Report and any other reports as required by the customer
Ensure proper and timely billing / closing of all job files

**Job Requirements**:
Minimum Diploma
Min 1-2 years in freight forwarding
Oil & Gas knowledge

Interested Applicants, kindly click on “APPLY NOW” or send your updated resume via WhatsApp to

+65 98212355 for faster response.

Diploma/ Advance Diploma

Minimum of 2 year(s) experience needed for this position