Manager, HR Operations

1 day ago

Singapore Bank of Singapore Full time

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today

To lead the HR operation team to oversee all HR operation functions. You will work closely with HR Team members to foster a vibrant, affable work environment that promotes strong collaboration, creativity, high performance, and continuous learning.

**Responsibilities**
- Coach team members and provide the first level advice on procedures/policies and best practices
- HR transactional management (including support) and load balancing.
- Understand stakeholder priorities and problems and help translate actions for the team.
- Understand risk & propose mitigation plans and partner with other support teams to resolve requests/issues in a timely manner.
- Ensure timely and accurate payroll delivery.
- Manage HR compliance and operation risk and reporting.
- Drive solutions to process failings and drive continuous process improvements.
- Use innovation to identify opportunities to optimize processes, decrease costs and increase customer value.
- Drive customer satisfaction and minimise complaints on service delivery.
- Effectively manage team performance with clear team goals and deliverables
- Effectively develop and groom team members for succession planning

**Qualifications**

**Requirements**:

- Degree in HR with 5-8 years of relevant working experience in HR operation functions.
- A team player with the ability to influence and drive results.
- Able to work in a pressurized environment with tight deadlines.
- Ability to prepare and deliver effective presentations to senior/executive management.
- Demonstrate initiative, ability to improve processes, work independently and is flexible.
- Highly organized, able to prioritize and able to manage a large numbers and variety of activities at one time.
- Good oral and written communication skills with excellent interpersonal skill.
- Able to demonstrate creativity and problem-solving skills.
- Proficient in Microsoft PowerPoint and Excel.

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