Manager / Service Quality
2 weeks ago
**Responsibilities**
You will be part of the Communications & Community Engagement division, Service Quality Branch. You will work closely with internal and external stakeholders to enhance service delivery. This includes feedback case management, call centre management, as well as working with relevant stakeholders (internal and external) on systems development and enhancement, ensuring that systems are able to help the organisation in effectively managing public feedback. You would also have the opportunity to be involved and implement inter-agency service improvement initiatives.
**Requirements**:
- Experience in systems management, call centre management, website management, data analytics, quality service management, etc.
- On the job training will be provided.
- Possess analytical, interpersonal and communication skills with excellent command of English.
- Able to work independently in a fast paced and dynamic working environment.
Job sharing opportunities available.
-
Singapore beBeeQaassistant-manager Full time $100,000 - $150,000Job Title: QAQC ManagerWe are seeking a highly skilled Quality Assurance and Quality Control (QA/QC) Manager to join our team. As a QAQC Manager, you will be responsible for ensuring that all construction projects meet the required quality standards.Key Responsibilities:Provide support to the Project Manager for the development, implementation, review and...
-
Manager / Senior Manager, Service Quality
1 week ago
Singapore National Council Of Social Service Full time $80,000 - $120,000 per yearWhat the role is The Service Quality team sits within the Service Planning Division under Services Group. The team drives improvements in the sector's service capability to achieve better efficiency and outcomes for service users. This is accomplished through (a) reviewing existing data that measures the sector's service capability to identify areas of need,...
-
Quality Assurance Executive
2 days ago
Singapore QUALITY MEAT PTE. LTD. Full time**Responsibilities**: - Work closely with all production team on the production process and oversee the day-to-day operations to ensure compliance with AVA, NEA HACCP guidelines and ISO standards - Perform the creation and revision of corporate level quality documents that support GMP operations to ensure compliance with GMP guidelines - Assist to...
-
Service Quality Manager
2 weeks ago
Singapore beBeeFood Full timeJob Title: Service Quality Manager As a Service Quality Manager, you will oversee the Food and Beverage department to ensure excellent customer service and maintain high standards of quality while controlling costs. You will be responsible for managing staff, inventory, and operations to drive business success. The role requires leadership skills, ability to...
-
Service Quality Manager
2 days ago
Singapore beBeeQuality Full time $48,000 - $60,000Job OverviewWe are seeking a seasoned professional to champion service quality and performance excellence in our contact centre. The successful candidate will be responsible for developing a Service Quality Plan, fostering a service quality mindset among Customer Service Officers, and integrating survey scripts to conduct customer satisfaction surveys.Key...
-
Construction Project Coordinator
2 weeks ago
Singapore beBeesite manager Full time $80,000 - $120,000Job DescriptionWe are seeking an experienced Site Manager to lead our construction project. As a Site Manager, you will be responsible for coordinating site activities, managing resources, and ensuring timely completion of the project.The successful candidate will have proven experience as a Site Manager, with in-depth understanding of construction...
-
Construction Project Coordinator
1 week ago
Singapore beBeesite manager Full timeJob Description We are seeking an experienced Site Manager to lead our construction project. As a Site Manager, you will be responsible for coordinating site activities, managing resources, and ensuring timely completion of the project. The successful candidate will have proven experience as a Site Manager, with in-depth understanding of construction...
-
Construction Project Coordinator
22 hours ago
Singapore beBeesite manager Full timeJob Description We are seeking an experienced Site Manager to lead our construction project. As a Site Manager, you will be responsible for coordinating site activities, managing resources, and ensuring timely completion of the project. The successful candidate will have proven experience as a Site Manager, with in-depth understanding of construction...
-
Strategic Leadership Position
2 weeks ago
Singapore beBeeGeneral Manager Full time $180,000 - $250,000Job Title:Senior Business LeaderAbout the Role:We are seeking an experienced Senior Business Leader to drive business growth, optimize operations, and lead a high-performing management team.Key Responsibilities:Develop and execute business strategies aligned with company goals and market demands.Define, monitor, and achieve KPIs, driving market expansion and...
-
Regional Service
2 weeks ago
Singapore MIDEA ELECTRIC TRADING (SINGAPORE) CO. PTE. LTD. Full time**Job Summary**: We are seeking an experienced and strategic-minded individual to join our team as the APAC Regional Service & Quality Manager. In this role, you will be responsible for developing and executing the service strategy for the APAC region over a 3-5-year period. You will design the roadmap of key projects and create a blueprint for the APAC...
