Customer Service Co-ordinator

1 week ago


Toa Payoh, Singapore Teckwah Industrial Corporation Pte Ltd Full time

Daily delivery arrangement for customers online order, CRP and Work Order, appointment booked by Call Center for delivery and pick up.
- Daily monitoring of delivery status.
- Handle and reply to all customer request or changes of the delivery via WhatsApp or message.
- Closing in systems for set delivered and pick-up once completed.
- Responsible for cash collection from drivers.
- Responsible for related billing check.
- Update in system for all items picked up from drivers.
- Ad-hoc duties as assigned by superior.

**Job Requirement**
- Basic admin experience.
- PC literate with working knowledge on MS Office (Excel/Word).
- Able to work OT when needed.
- Possess a willing to learn attitude with positive service mindset.
- 5.5 days work week

Schedule:

- Monday to Friday



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