Revenue Analyst

4 days ago

Singapore HOLIDAY INN EXPRESS & SUITES SINGAPORE NOVENA Full time

**What’s the job?**:
The Revenue Analyst maximize all revenues to and for the Hotel, including but not limited to Room and Banquet/Catering Revenues. Support cross functional decision making of all revenue generating departments including Sales & Marketing, Rooms, and Food & Beverage.

**Your day-to-day**:

- Demonstrate an in-depth knowledge and understanding of hotel systems - IHG Concerto and Holidex in particular, to ensure appropriate capture of data for client information, events, forecasts and results.
- Manage all channels (CRO, GDS, OTAs, Internet direct and indirect) including but not limited to room types and sell strategy. Uphold and enforce compliance with the Lowest Internet Rate Guarantee and managing third party distributors in compliance with IHG standards and rules.
- Manage use of revenue systems daily. This includes the responsibility for any manipulation of the yield hurdle points and daily inventory balancing where appropriate.
- Support tracking and analysis of booking pace, group wash, cut off.
- Understand the composition of hotel profitability and use this to support General Manager in evaluating business from local accounts and groups to provide input to future rate setting and negotiation.
- Maintain and analyse both overall, by account (and for bookers), system contribution and trends in rooms and non-rooms revenues by channel, segment and account.
- Monitor competitor pricing for Rooms Revenue, understand the dynamic of the local market and the demand generators.
- Participate in weekly rate/sell strategy (yield) meetings with General Manager, Operations Manager, Director of Sales and Rooms Division Manager.
- Support Revenue Room Meeting and generate reports and analysis needed for the meetings. Prepare forecasts of revenue, profit, demand and occupancy for rooms and function space - short term, long range and budget.
- Support in monitoring and factoring non-room revenues (i.e. Events, F&B) into the overall revenue management strategies and practices.
- Any other duties as assigned by Supervisor and/or Management.

**What we need from you**:

- Diploma or Vocational Certificate in Hotel Management, Business Administration, or related field
- 2 years related experience or 1-year reservations/front office experience, or an equivalent combination of education and experience
- Demonstrated ability to interact with customers, colleagues and third parties that reflects highly on the hotel, the brand and the Company
- Problem solving, reasoning, motivating, organizational and training abilities
- Good writing skills
- Demonstrated team and communication skills are essential
- Highly detail oriented, exceptional organizational skills and able to handle multi-priorities under pressure
- Excellent understanding of reservation systems and how they interact with property management systems

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