Manager, HR Business Partner

**About Us**:
**About NTUC Health Co-operative Limited**

**NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

**Services**:Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

**Community Support**: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

NTUC Health is one of the largest community health and eldercare providers in Singapore. At the Human Resources team, we believe in developing and implementing HR initiatives that influence and support the organizational vision and growth. We partner with our leaders to envision, develop and execute HR strategies to transform the eldercare sector. If you would like to make a difference in the sector, we welcome you to join us as a Human Resources Business Partner.
- Provide sound HR advice on all strategic people matters to enable the business units to achieve their business objectives.
- Actively work with the relevant HR Teams (Talent Management, Learning & Organisation Development, Talent Acquisition, HR Shared Services) to continuously review areas of improvement of HR policies, benefits, programs, and processes
- Actively participate and lead the review/enhancement of HR operational efficiency and standard operating process
- Collaborate with the relevant HR Teams to deliver the annual HR cycles, initiatives, and strategic projects
- Act as the point of contact for HR Senior/Associates on the escalation of complex employee matters
- Provide support in escalated operational HR matters, including performance management, employment relations, HR processes, and systems
- Provide leadership to the HR Senior/Associates under your care to operationalize HR administration and delivery whilst ensuring consistency across the Company/Business Units and compliance with the local regulatory requirements
- Coach and develop HR Senior/Associates under your care and provide performance management feedback as a people manager

**Qualifications**:

- Preferably has a valid IHRP-SP certification
- Preferably Bachelor's degree in human resources or a business-related field
- 10 or more years of experience in HR business partnering or equivalent role
- In-depth knowledge of the Employment Act, Human Resource organizational policies, processes, and best practices.
- Excellent interpersonal and communication skills, both oral and written.
- Healthcare industry experience is a plus

**Other Information**:

- Ability to collaborate with all levels of stakeholders and build a strong rapport with key business stakeholders.
- Proven track record in delivering people initiatives and contributing to the success of the business.
- Strong organization skills and ability to work under pressure despite competing priorities.
- Willing to work at multiple locations/office sites