Lead Representative, Client Processing

**Lead Representative, Client Processing**

**Markets FX Operations**

Bank of New York Mellon offers a comprehensive FX solution that meets clients trading, hedging, payments and settlements needs.

We provide robust global FX capabilities from Sales and Trading, industry leading custody offerings and platform services. We are No 1 in real Money Overall Market Leader and top 3 in the Euromoney five categories of Service.

To support this the FX Operations goal is to deliver a timely and high-quality operational support for all products and clients trading through the FX business experience to clients. They focus on two main objectives: to enhance client experience through the delivery of a consistent and efficient operations process and to accelerate revenue growth through a timely business implementation process.

This group will support all processes within FX - processing trades to ensure accurate and timely settlement, confirmation of FX trades with clients or counterparties, static data set up of settlement instructions and systems feeds, pre-execution trade checks, investigations, and reconciliation.

The FX Operations team are a global team of approximately 130 people in North America, Europe, and Asia with a 24/5 pass-the-book coverage model.

**Team Overview**

**Key responsibilities**
- Manage trade settlements functions for Foreign Exchange (FX) transactions.
- Manage settlement queue to ensure all trade exceptions are reviewed and processed to ensure timely and accurate settlements
- Validate and generate settlement instruction to sub-custodian to ensure fund are processed to clients ’ accounts
- Perform fund and accounting transfer between internal accounts.
- Generating and checking daily reports for control and monitoring. Troubleshoot to resolve if there are any exceptions
- Manage and liaise with internal business partners, counterparties and clients to resolve any trade booking and/or settlements issues and queries.
- Proactively resolve open issues and escalations, keeping management in the loop
- Engage in system enhancement development project and UAT.
- Ensure processes are performed as per SOP and raised if there is any deviation.
- Maintain and produce MIS report as required
- Develop and maintain productive relationships with key internal clients including business, operations in regional and global teams

**Requirements**:

- Bachelor ’ s Degree or equivalent
- At least 6 years experience in a similar position in the banking and financial industry.
- Good understanding of the banking operational processes such as confirmations, settlements and post settlement investigation
- Good understanding of the end-to-end transaction cycle for FX products including experience of FX processing, SWIFT, and payment orders & messaging
- Able to multitask and work in a fast pace environment to meet all settlement deadline
- Self-starter with proactive attitude and set priorities with mínimal supervision.
- Comfortable working independently, as well as in a team-oriented, collaborative environment
- Methodical, concise and accurate, with strong attention to detail
- Knowledge to Excel and VBA macro knowledge will be considered favorably
- Good organizational, communication and strong inter-personal skills

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

**BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.**

**Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.