It/software Support Executive

2 days ago

Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full time

**Job Overview**:

- My client looking for a proficient IT Executive to contribute significantly to the IT automated storage and retrieval machine projects, customer warehouse integration, and providing advanced support.
- In this role, you will assist in project execution, deliver excellent customer support, and ensure seamless operations.
- Your technical skills and customer-focused approach will be vital to their success.

**Responsibilities:
IT Projects Implementation:

- Aid in the software project implementation of warehouse automated storage and retrieval systems for customers, including integration with customer ERP systems, IT infrastructure, and networks.
- Collaborate in setting up machines, configuring software, conducting UAT/SIT, and providing software user training for both customers and internal staff.
- Support the software go-live process.
- Thoroughly document IT projects, detailing processes, configurations, and outcomes.
- Perform IT site visits to assess requirements, troubleshoot issues, and gather insights for improvements.

IT Service Support:

- Deliver remote helpdesk and onsite support services for customers, addressing technical needs promptly and professionally.
- Be available onsite on scheduled days to provide hands-on IT software support and ensure customer satisfaction.
- Prepare detailed IT service reports for accurate tracking and analysis.

IT Tasks and Ad-hoc Duties:

- Undertake various IT-related tasks to effectively support onsite customers.
- Respond to IT ad-hoc duties assigned by the Supervisor, demonstrating adaptability and versatility.

**Requirements**:

- Availability to travel for customer support in Singapore and Malaysia.
- At least 3 years of hands-on experience in a similar role.
- Familiarity with basic IT infrastructure, server setup, and network troubleshooting.
- Strong communication skills to effectively liaise with team members, customers, and vendors.
- Ability to clearly escalate technical and customer inquiries to technical teams and superiors.

**To Apply**:
Joseph Low | Registration No: R2089920 | EA Licence No: 12C6253
Dynamic Human Capital Pte. Ltd. | 2 Kallang Avenue #03-08 CT Hub Singapore 339407

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

  • Software Support Executive

    5 days ago

    Singapore Times Software Full time $4,000 - $8,000 per year

    Job descriptions and responsibilities: - Responsible for hotline support and train end-users on all company's software products, - On-site support, installation and training at end-user office, - Trouble shooting of current software and new software, - Assisting sales and software staff on any sales or software activities if necessary, - Any job...

  • IT Support Engineer

    2 weeks ago

    Singapore IT Support Full time

    We're looking for **Desk-site Support Engineer** in Singapore With the following requirements/skills: Basic network skill - W10 - Office 365 - Active directory - Language : English Soft skills: - Takes / shows initiative - Can work independent and is also a team player - Takes responsibility **Contract duration**= 12 months (Extendable) **Location**:Great...

  • Software Support Executive

    5 days ago

    Singapore TIMES SOFTWARE PTE LTD Full time

    Roles & Responsibilities Job descriptions and responsibilities: • Responsible for hotline support and train end-users on all company's software products, • On-site support, installation and training at end-user office, • Trouble shooting of current software and new software, • Assisting sales and software staff on any sales or software activities...

  • Software Support Executive

    4 days ago

    Singapore TIMES SOFTWARE PTE LTD Full time

    Roles & ResponsibilitiesJob descriptions and responsibilities:• Responsible for hotline support and train end-users on all company's software products,• On-site support, installation and training at end-user office,• Trouble shooting of current software and new software,• Assisting sales and software staff on any sales or software activities if...

  • Software Support Executive

    5 days ago

    Singapore TIMES SOFTWARE PTE LTD Full time

    Job descriptions and responsibilities: - Responsible for hotline support and train end-users on all company’s software products, - On-site support, installation and training at end-user office, - Trouble shooting of current software and new software, - Assisting sales and software staff on any sales or software activities if necessary, - Any job functions...

  • Software Support Executive

    5 days ago

    Singapore Times Software Pte Ltd Full time $4,000 - $8,000 per year

    Job descriptions and responsibilities:Responsible for hotline support and train end-users on all company's software products,On-site support, installation and training at end-user office,Trouble shooting of current software and new software,Assisting sales and software staff on any sales or software activities if necessary,Candidate with implementation of...

  • Desk Site Support Engineer

    5 days ago

    Singapore IT Support Full time

    We're looking for **Desk-site Support Engineer** in Singapore With the following requirements/skills: Basic network skill - W10 - Office 365 - Active directory - Language : English Soft skills: - Takes / shows initiative - Can work independent and is also a team player - Takes responsibility **Contract duration**= 12 months (Extendable) **Location**:Great...

  • Business Development Executive

    7 days ago

    Singapore iT Gurus Software Full time

    You are invited to join our team as a B2B Sales Specialist. You will play a vital role in driving sales growth, particularly in the software industry with a focus on cloud-based SaaS solutions. Your expertise and experience will be instrumental in achieving and surpassing sales targets.As a B2B Sales Specialist, you will need to have at least 1 year of...

  • Business Development Executive

    5 days ago

    Singapore iT Gurus Software Full time

    You are invited to join our team as a B2B Sales Specialist. You will play a vital role in driving sales growth, particularly in the software industry with a focus on cloud-based SaaS solutions. Your expertise and experience will be instrumental in achieving and surpassing sales targets.As a B2B Sales Specialist, you will need to have at least 1 year of...

  • Software Support Executive

    2 weeks ago

    Singapore TESCOM (SINGAPORE) SOFTWARE SYSTEMS TESTING PTE LTD. Full time

    **Scope of Work below for the job description**: 1. General Web Application Support. 2. In-house Applications Support 3. Onsite maintenance of Intranet Server (staging and production Virtual Machine (VM). 4. Development of Procurement System. The Software Support Executive should have more than 3 years of working experience in a similar role or on...