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Senior Manager/manager, Supportive Care Service Development
3 weeks ago
You will drive the smooth implementation, ramp-up, and post-operational support of Community Care Apartments (CCAs). This includes managing service providers, budgeting, stakeholder engagement, and ensuring that CCAs meet the needs of seniors. The role requires strong project management, stakeholder collaboration, and decision-making skills to drive CCAs developments successfully.
**Key Responsibilities**
1. Implementation & Operations of CCAs
- Oversee service provider appointments and onboarding.
- Review and process budget requests (pre-ops, post-ops, deficit funding) with the Grants Division.
- Develop and oversee contractual agreements.
- Engage stakeholders, including community leaders and government representatives, to support CCA implementation.
- Draft staff submissions, operational policies, and budget proposals for relevant authorities (e.g., AIC, MOH).
- Ensure proper rollout and post-operationalization of each CCA site.
2. Service Evaluation & Enhancements
- Monitor performance management of Assisted Living (AL) developments and track key indicators.
- Review and refine care/service-related processes to meet service and care standards.
- Assess and recommend infrastructure or service model improvements.
- Draft submissions and policy recommendations to support service enhancements.
3. Stakeholder Management & Coordination
- Collaborate with multiple stakeholders, ensuring alignment with policy and operational goals.
- Manage communications and engagement efforts to support program implementation.
- Conduct regular check-ins and ensure dependencies for a smooth transition between project phases
**Job Requirements**
- Degree holder, preferably healthcare related degree- At least 5 years of experience working in healthcare sector and experience in managing a team will be a bonus- Able to work independently without much supervision- Able to think critically in analysing data and trends- Driven and results oriented- Good follow through, able to keep to timelines- Able to be flexible and change strategies depending on change in situation and new information
