Service Sales Specialist

2 weeks ago

Singapore ABB Full time

**Service Sales Specialist**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
As a Service Sales Specialist, you will be responsible for helping to drive sales volumes and margins across the service product portfolio and regularly updating the database with changes made on-site. Reporting to Service Sales Manager, you will be playing a crucial role in implementing the service sales strategy, with a focus on penetrating installed base and promoting various upgrade, retrofit and value-added solutions. This position is based in Singapore.

**Your responsibilities**:

- Understanding the channel strategy and the establishment of related prices and prepares sales plans, reviews them, and proposes recovery plan(s) when needed
- Utilizing IB database to understand the existing installed base (IB) and identifying and developing sales opportunities for service products and solutions to penetrate the existing IB/new IBs in the market
- Generating service sales leads and developing new market opportunities by utilizing market trend information, identifying, and exploring potential new service portfolios
- Establishing long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM)
- Communicating contract details in accordance with ABB offering and strategy. Managing administrative sales processes
- Contributing to risk assessments related to price and quality. Registering required information into the appropriate customer database
- Translating the needs of customer into relevant ABB Service offerings and solutions

**Your background**:

- Degree/diploma in Electrical /Electronic engineering Highly sales driven
- 3 - 5 years of working experience in engineering/service sales
- Hands on experience on Electrical Medium and low voltage system servicing
- The ability to develop and manage customer relationships
- A collaborative, solution-focused approach, and strong written and spoken communication skills

**Benefits**:

- Life insurance
- Flexible work practices
- Accident insurance
- Paid Parental leave (gender neutral)
- Sick pay

**More about us**:

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