Service Desk Agent

JD: **Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE...

**Service Desk Agent** **Position Overview**: VML is seeking a detail-oriented and technically proficient Service Desk Agent with experience in a leading edge Content Management System like Sitecore or similar platforms. This role involves managing and reviewing support tickets related to these kinds of platforms, ensuring requests are properly documented,...

**Service Desk Agent** **Job Purpose** Drive to closure for incidents & Service Requests tickets raised. Route issues to SMEs, vendors and act as point of contact to internal support teams and clients. **Responsibilities** - Diagnose and resolve technical hardware and software issues via call or remote tools. - Opens, tracks, and closes trouble tickets;...

**Role: This is a full-time, onsite, **Service Desk Agent **Role for our esteemed banking client in Singapore. If you are selected, You will provide technical assistance and customer support to users of IT services in the day-to-day activities. Company provides endless opportunities for career progression and better work - life...

**Role: This is a full-time, onsite, **Service Desk Agent **Role for our esteemed banking client in Singapore. If you are selected, You will provide technical assistance and customer support to users of IT services in the day-to-day activities. Company provides endless opportunities for career progression and better work - life balance ...

Greetings from JP Infotech!!! We have an Immediate Openings for **Service Desk Agent **with our reputed Client. Location: Singapore Exp: Minimum 1 year **Requirement** - **Singaporean Chinese Speaking** - Min Diploma in IT related fields - 1 year experience in Service Desk - Knowledge in Windows OS, MS office, MS Outlook, mobile devices...

**Service Desk Agent** **Job description**: - Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. - Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level - Maintain ownership of cases and follow-up on reported...

**Job Information**: - Salary - **SGD - / Fixed Monthly Salary**- Shift - **Shift work**- No. of Openings - **3 openings**- Job Level: - **Non-Managerial**- Job Experience: - **No experience**- Job Qualifications - **Entry Level** Service Desk Agent - Shifts Embrio Consulting - Singapore **Responsibilities**: - 1st level helpdesk to respond to calls -...

Nityo Infotech is looking for Service Desk Agents (Technical Support). Work location: Changi Business Park (Near EXPO MRT) Working hours - staggered hours from 7am to 7pm: 5 day work week at max 44 hours per week - 5 day work week comprising of weekday AND/OR weekend depending on roster (max 1 saturday and 1 sunday) Job Scope: - To provide accessible,...

Diagnose and resolve technical hardware and software issues via call or remote tools. - Opens, tracks, and closes trouble tickets; ensuring documentation (in tickets and in the Knowledge Base articles) - Ensure tickets managed within KPI measurements and standards. - Identify and escalate incidents and problems requiring urgent attention - Escalate incidents...