Manager, Overseas Business Development

**II. JOB PURPOSE**

To ensure the smooth processing of new student admissions and ensure admission of new students into the school.

**III. KEY RESPONSIBILITIES**

**Functional**

Student Admissions and Administration
- Execute sales goals for the region, Forecast Annual, Quarterly and monthly student enrolment goals through overseas agent network
- Develop agent network in overseas market
- China, HK, Taiwan etc.
- Develop admissions strategies through information analysis and recommendations; establish functional objectives in line with organizational objectives
- Meet the monthly admission target by managing end to end marketing and sales strategy across the defined territory in accordance with the Budgeted numbers.
- Ensure all relevant details are updated on the CRM for reference and review.
- Plan regular training and knowledge enhancement sessions for Agent network
- Facilitate new parents with Admissions process
- Design, develop and constantly improve the customer interfaces related to the admissions procedure, practice, counselling techniques and service standards
- Administer students’ admission, student visas, policies and procedures, rules and regulations, in compliance with Ministry of Education and academic progression requirements
- Develop and monitor statistical reports to enhance recruitment strategies, yield management, forecasting and operational efficiency

Sales and Marketing
- Develop ideas on increasing enrolment numbers
- Plan and implement marketing activities to agreed budgets, admissions targets.
- Conduct market research, competitor surveys and customer surveys
- Be aware of market trends and reports shifts in marketplace to Management
- Identify new channels to reach target audience-Agent Network, relocation Agents, Education consultant etc.
- Attend corporate visits, Educational events, Overseas brand promotion activities for driving enrolments

Communications
- Coordinate with Marketing and communication team for school website, newsletter, brochures and written communication - for Language translation and prepare messaging matrix

Event Management
- Assist in organising various school activities and programs, including orientation, parent-and-teachers events, open house, extra-curricular activities, school and public fair
- Represent GIIS in various open house events, seminars, conferences, workshops etc. and build a network in the education space.

**People Interaction**
- Establish good relationships with new parents and potential parents

**Others**
- Formulate monthly admission targets
- Project quarterly admissions accurately
- Strong knowledge of the education industry and capability to build a robust sales strategy.
- High stakeholder management skills
- Able to multitask in a fast-paced environment & able to prioritize responsibilities.
- Must be able to make a high level of influence, and have the ability to manage change.
- Technology savvy.

**IV. JOB REQUIREMENTS**

**Minimum Qualifications**

Graduates or Master Degree holders

**Experience**

Minimum 5 years of experience in Admissions management with a school or in similar customer facing roles

Should have experience in managing hands-on customer-facing team

Held leadership positions in the previous roles in the education industry for at least 3 years

Willing to travel overseas market extensively

Proficiency in Mandarin language is preferred to cater to create Agent network in countries like China, Hong Kong, Taiwan etc.

**V. KEY INTERACTIONS**

**Key Internal Contacts**

**Key External Contacts**

Admissions Team

Director of School Operations

Global Student Acquisition Head

Parents

Students

**Salary**: $3,500.00 - $5,000.00 per month

**Benefits**:

- Employee discount
- Health insurance

Schedule:

- Day shift

**Experience**:

- Business Development-Admissions: 2 years (preferred)

Work Location: One location