Field Program Specialist

**Duties**:

- The incumbent provides strategic oversight and coaching to improve the quality and efficiency of care and releases at assigned care provider programs sites for unaccompanied children.
- The incumbent will travel to visit assigned programs in-person, to provide monitoring, review case files, and support the effective oversight of care provider programs
- The incumbent reviews and analyzes data such as incidents, lengths of care, and releases to identify improvement opportunities for programs.
- The incumbent will review critical information from the provider about children, their prospective sponsors to ensure that we are compliant with our policies and procedures.
- The incumbent resolves regular program issues that include coordinating with the Department of Homeland Security, local officials and other stakeholders to resolve challenges.
- The incumbent effectively communicates, both verbally and in writing, information that is clear, concise and accurate.

**Requirements**:
**Conditions of Employment**:

- U.S. Citizenship required
- One year probationary period may be required
- If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
- All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
- Financial disclosure statement may be required.
- Bargaining Unit Position: Yes, this position is covered under the National Treasury Employees Union (NTEU).
- Drug Screening Required: No
- Research position: No

**Qualifications**:
**Applicants must demonstrate that they meet the Basic AND Specialized Experience requirements as noted below.**

**Basic Requirement**:You must meet one of the items listed below (A, B, or C):

- A. Possess a degree in behavioral or social science; or related disciplines appropriate to the position. (Must provide transcripts)
- B. Possess a combination of education and experience - that provided you with the knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. (Must provide transcript)
- C. Possess four years of appropriate experience that demonstrates acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
- **Specialized Experience**:
**GS-12**: You must possess at least one year of specialized experience equivalent in difficulty and responsibility to the **GS-11** level in the Federal service (obtained in either the public or private sectors) performing (3) of the (4) duties listed below:

- Providing program oversight and assessment of program compliance by following child welfare practices such as standards for health care services, mental health services, child and adolescent development, and/or best practices for child abuse and neglect prevention.
- Assisting with overseeing the establishment and/or operation of shelters and/or care providers responsible for housing and care of children.
- Analyzing data to recognize trends and evaluate program performance to identify opportunities for improvement.
- Communicating orally and in writing to conduct interviews/negotiate issues, delivering presentations, and preparing reports

If you are invited for an interview, you may be required to provide a writing sample.
- If you are invited for an interview, you may be asked to bring a copy of your most recent performance appraisal.
- **Documenting Experience**:
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.
- Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
- In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whethe