
F&b General Manager
1 week ago
**Job Summary**:
We are seeking a strategic, hands-on **F&B General Manager**to oversee and grow a portfolio of diverse F&B concepts—including a cocktail bar, dessert shop (ice cream/snacks), juice/beverage outlets, and a hotel restaurant-style operation. This is a high-impact leadership role combining operations management, team leadership, brand building, and business development.
**Key Responsibilities**:
**Operational Management**
- Oversee daily operations across multiple F&B brands (FOH & BOH)
- Ensure consistency in service standards, food quality, hygiene, and safety (SFA, NEA, etc.)
- Develop brand-specific SOPs to maintain efficiency and identity
- Coordinate logistics, procurement, and inventory systems across outletsManage manpower planning, scheduling, and operations troubleshooting
**Business Development & Brand Growth**
- Drive sales growth through strategic partnerships, events, and corporate accounts
- Identify opportunities for brand expansion (new outlets, franchises, cross-collaborations)
- Develop brand-specific marketing plans, pricing strategies, and promotions
- Analyse trends and competitor data to optimize offerings and concept viabilitySupport digital strategy and presence via online platforms, delivery apps, and social media
**Financial Oversight**
- Prepare and monitor P&L statements for each concept/outlet
- Control food & beverage costs, labour costs, and operational expenses
- Negotiate and review supplier agreements to maximize value
- Set and monitor sales targets and ROI for marketing campaignsLead budgeting, forecasting, and strategic financial planning
**Team Leadership & Development**
- Lead and mentor outlet managers, kitchen leads, and service teams
- Design and implement training programs aligned with brand identity and customer service goals
- Conduct regular performance reviews, KPI tracking, and team-building sessionsChampion a culture of accountability, innovation, and guest satisfaction
**Job Requirements**:
- Minimum 5-8 years of F&B management experience, with at least 3 years in a multi-outlet or multi-concept environment
- Proven track record in driving revenue and managing full P&L responsibility
- Experience with new outlet setup and launch is an advantage
- Strong understanding of Singapore F&B regulations and licensing
- Excellent leadership, communication, and problem-solving skills
- Passion for food trends, service innovation, and customer experience
- Able to travel between outlets and work on weekends/public holidays as needed
**Bonus Attributes**:
- Familiar with POS, inventory, and workforce management systems (e.g., Revel, Toast, ZealPOS, etc.)
- Experience with cloud kitchens, catering models, or hotel-style operations
- Knowledge of beverage program management (cocktails, juices, specialty drinks)
**Additional Information**:
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