Director, Philanthropic Strategy

3 days ago

Singapore National Council of Social Service Full time

**Job Purpose**
- Lead and drive central strategies and systems / operational functions to enable philanthropy, fundraising and engagement initiatives of the Group.
- Drive transformation, strategy, innovation in system development and digitalisation initiatives, working closely with relevant departments (such as IT, research, finance in NCSS) to enable robust donor management, recognition and stewardship.
- Develop strategies and oversee the implementation of initiatives to drive sustainable long-term growth opportunities for philanthropy, fundraising and engagement under Community Chest / NCSS.
- Lead and direct special projects and strategic philanthropic product offerings such as Change For Charity, Community Capability Trust, new and innovation funding instruments.

**Key Responsibilities and Activities**
- Lead and oversee centralised functions of the Group including business transformation, strategy, innovation, digitalisation, data management, workplans and budgets.
- Lead donor management operations, systems and usage of database for analysis of donations performance and trends.
- Formulate research and insights-based strategies to enhance philanthropy, fundraising and engagement functions of the Group (including Community Chest, President’s Challenge, and ad hoc initiatives).
- Develop and spearhead central strategies and system enablers to grow the SHARE programme and donors; as well as product development and innovative product offering to create sustainable long-term value for Community Chest, in collaboration with teams across the Group / NCSS, and internal / external stakeholders to strengthen donor engagement, acquisition and retention.
- Oversee and lead the secretariat function of Community Chest Committee to nurture and engage commmitee members and donor connectors; and oversee the organisation of the annual Community Chest Awards and regular touch points for positive donor experiences.
- Set directions, team structure and KPIs for direct reporting team(s) to align with the priorities and goals of the Group.
- Manage, measure and be accountable for the annual KPIs set by Group / NCSS.
- Facilitate annual plans with direct reports (Deputy Director, HODs, Special Project etc) to achieve NCSS’s and the Group’s goals and targets.
- Provide guidance for direct reporting teams’ operational challenges and solutions (including, but not limited to, marketing, finance, data, compliance, governance, communication).
- Provide guidance for direct reporting teams’ human resource challenges and solutions (including recruitment, retention, development and talent management etc.).
- Ensure compliance of integrity in matters of people, processes, procurement and relationships (vendors / suppliers / partners etc).
- Any other duties as assigned by Group Director that are aligned to NCSS and the Group’s purposes.

**Behaviours Needed to Succeed
Personal Competencies:

- Business, analytical and strategic acumen
- Leadership and team management
- Emotional intelligence
- Presentation, verbal and written communication skills

Skills & Knowledge:

- Strong track record of advisory and stakeholder management skills
- Significant experience in leading transformation, strategy, system, data, research and development projects
- Data analysis and management
- General business management
- Marketing & sales
- Knowledge of social service an added advantage

**Experience**:

- Minimum 8-10 years of management.
- General management track record, People-Private-Public sector experience an added advantage

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