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F&b Server
2 weeks ago
COMPANY DESCRIPTION
Mondrian is built on a team of visionaries at the forefront of hospitality, cuisine, design, and entertainment. Our lifestyle moments are forged with highly-curated and passionate service. We are committed to authenticity, sophistication, mastery and innovation. Our mission has been to make food and beverage the heart and soul of our hotels. Our stage is the world. Our time is now. We are an equal opportunity employer.
Website: Mondrian Singapore Duxton | Ennismore
Location: 16A Duxton Hill, Singapore 089970
DESIGNATION : [Mondrian Hotel Singapore] F&B Server (Opening member)
RESPONSIBILITIES
Reporting into the Floor Manager, you ensure that Mondrian guests have exceptional experiences. You are responsible for knowing and communicating all of the restaurants offerings. You are skilled at the art of suggestion. You care about people and it shows in how you deliver service. You are a skilled communicator to both colleagues and guests alike. You are well organized and work clean. You are composed under pressure, well-groomed and are enthusiastic. Your ability to spread joy is paramount.
- Get familiar with daily reservations and activations
- Prepare stations with tools for service
- Learn about specials & 86’s
- Participate in service following established SOP’s
- Check with guests on food allergies
- Manage guest experience with gusto
- Sell wine and be familiar with pouring processes
- Manage guest checks
- Chat guests and serve as an expert in your craft and community
- Consistently vibe check room and communicate with supervisors
- Periodic inventory count service ware
- Provide guidance and mentorship to junior team members'
QUALIFICATIONS
**Tell It Like It Is**:
- Be authentic, honest, direct, sincere & professional.
**Build Rapport** - Be engaging, reliable, thoughtful, helpful, energetic & empathetic.
**Gain Trust**:
- Be dependable, deliver on promises, take ownership & follow through.
**Play** **To** **Win** - Be original, bold, cutting edge and decisive.
**Right** **Here,** **Right** **Now** - Be attentive, meticulous, determined & impressive.
OTHER INFORMATION
- 5 working days, 44 hours per week
- Monthly Salary around $2,500 SGD
