
F&B Service Crew
4 weeks ago
GENERAL OVERVIEW
Reporting to the Outlet Manager/Supervisor. Assisting the managers in running outlet operations.
JOBSCOPE
- Handles station assigned for the day.
- Keeps outlet clean and tidy.
- Serves customers with friendly and uncompromising service. Practice good etiquette.
- Be attentive to customers' needs.
- Practise suggestive selling.
- Checks that customers' orders are being fulfilled correctly.
- Ensures all used plates and cutleries on the dining tables are being cleared once the customer has left the restaurant.
- Any other tasks as and when assigned by Management.
JOB REQUIREMENT
The minimum entry level requirement for the job, in terms of:
Educational Qualifications
GCE N Level or ITE Diploma (F&B Management/Services)
Professional Experience
Preferably with minimum of 6 months experience in service roles in F&B industry. For Senior Servers, a minimum of 1 year experience as server is required.
Other Requirements
- Good spoken English (basic).
- Enjoys interacting with people and serving customers.
- Energetic, cheerful, friendly, fun-loving and hardworking.
- Always keen to get feedback for improvement.
- Required to work non-conventional hours and in other outlets as and when required.
Able To Multitask
Interpersonal Skills
Inventory
Administration
Sanitation
Selling
Data Entry
Adaptability
Good Communication Skills
Customer Satisfaction
Team Player
Customer Service
Hospitality
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