Community Engagement Associate

2 weeks ago

Singapore ST LUKE'S ELDERCARE LTD. Full time

We are looking for a **Community Engagement Associate **to join the team.

As a Community Engagement Associate, you will primarily be responsible for the coordination and implementation of community engagement programmes and services as well as the management of members and volunteers. You will also ensure that all programmes and services are operated in accordance with MOH’s Active Ageing Centre (AAC) service requirements.

**Responsibilities**:

- Organise community engagement programmes and services.
- Conduct needs assessment of tailor engagement plan for each elder.
- Prepare collaterals for the promotion of programmes and services.
- Assist in the evaluation and review of programmes and services for effectiveness and improvement.
- Ensure safety procedures are adhered to for all programmes and services.
- Attend to all relevant enquiries and service requests from the community.
- Support the needs and well-being of the elders and their caregivers in the community through home visits, care planning, service referrals, activity recommendations, etc.
- Plan and coordinate befriending and community screening efforts for elders in the community.
- Monitor the alert alarm system (AAS), if any, during office hours including investigating and rendering necessary assistance.
- Assist in the management of AAC membership including recruitment, publicity, registration, and retention.
- Maintain a database of membership and volunteer management using the in-house AAC management system.
- Recruit and manage volunteers to support the AAC programmes and services.
- Liaise with internal and external sources of partnerships to conduct and implement programmes and services for the elders in the community.
- Prepare relevant reports and claims to various internal and external stakeholders.
- Ensure adherence to MOH’s requirements for AAC Service Model.
- Assist with engagement programme and service administration, operations, and logistics.
- Ensure the environmental safety and hygiene of activity areas at all times.
- Ensure that all equipment is in good operational condition.

**Job Requirements**:

- Minimum Higher Nitec qualifications.
- Prior experience in Senior Care Centre, Active Ageing Centre or similar setting would be Advantageous.
- Passionate about serving elders.
- Resourceful, proactive, responsible, and focused on clients.
- Team player with strong communications, interpersonal and organisational abilities.
- Capable of working independently and under time constraints.
- Proficient in the use of Microsoft Office Applications.

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