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Community Engagement Executive

3 weeks ago

Singapore FILOS COMMUNITY SERVICES LTD. Full time

**Job Summary**

Purpose of job

To liaise with both internal and external stakeholders including social service agencies, schools, corporates, grassroots and public organizations for outreach and volunteering activities and programmes.

**Key Responsibility Areas**

Volunteer Management:

- Develop, coordinate, match and manage all aspects of the volunteer programmes at town level.
- Work with the team and volunteers to drive recruitment efforts, organise outreach events and initiatives to promote volunteerism.
- Explore, plan and manage all publicity efforts for volunteer recruitment and engagement initiatives and programmes.
- Curate and organise training curriculum and framework for existing volunteers.

Stakeholders Management:

- Organise networking sessions for the different partners and provide support in volunteer appreciation and recognition events.
- Organise trainings/workshops for the community partners and volunteers to build capabilities.
- Assist in managing roadshows for volunteer recruitment

Administrative and Operations:

- Support all secretariat work, writing newsletters, compiling testimonials, publishing social media posts and preparing reports of the volunteer programmes to senior management, internal and external stakeholders.
- Manage resources and implement the volunteer programmes within set budgets, funding mechanisms and timelines.
- Administrative duties such as manage and maintain the volunteer database system, data entry. Any other duties as assigned

**Requirements**:
Experience & Capabilities:

- At least 1-2 years of working experience in Social Service sector would be an advantage.
- Good to have some experience in volunteer management and social media marketing.
- Good administrative, organisational and computer skills with proficiency in MS Office, Canva.
- Ability to multi-task and work well with a diverse group of professionals from the public and private sectors as well as volunteers and beneficiaries.
- Passionate about volunteerism and serving the community.

Qualifications:

- Diploma/ Degree Holder Relevant work experience in volunteer management and social service sector would be an advantage

**Competencies**

Must Have Competencies:

- Stakeholder Management - Level 2/3
- Volunteer Programme Management & Evaluation - Level 2/3
- Volunteer Recruitment, Retention, Engagement - Level 2/3
- Content Management - Level 2/3
- Media Platforms Management - Level 2/3
- Events Planning and Project Management - Level 2/3

Good to Have Competencies:

- Marketing Campaign Management - Level 2/3
- Collaborative Practices Across Disciplines and Sectors - Level 2/3

Critical Core Skills:

- Communication & Interpersonal Skills - Intermediate
- Collaboration - Intermediate
- Building Inclusivity - Intermediate
- Digital Literacy - Intermediate
- Self & Time Management - Basic
- Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service (skillsfuture.gov.sg)