Senior Staff Nurse

COMPANY DESCRIPTION
Established since 1987, ECON Healthcare Group celebrates more than 35 years of commitment to quality healthcare and eldercare services this year. As a regional provider for integrated healthcare services in Singapore, Malaysia and China, the Group incorporates a chain of medicare centres and nursing homes, hospital services, a careskill training centre, a chain of senior services centres, home care services, physiotherapy services and traditional Chinese medicine services. The Group also provides consultancy for the development and management of retirement living communities.

DESIGNATION : Senior Staff Nurse (Home Care)

RESPONSIBILITIES
The job holder is responsible to provide a patient-centric, personalised, specialised and compassionate care to home care clients' needs, in accordance with established policies and procedures, standards of nursing care and practices.

**Clinical and Psycho-social Support**:
Responsible for the provision and maintenance of quality and safe clinical services to the homecare clients which includes the following:

- Conduct initial clinical assessment of new clients.
- Conduct 6 monthly review of existing clients and, as and when required when condition changes.
- Formulate individualised and holistic care plan, and review whenever required.
- Ensure proper and accurate nursing documentation.
- Perform nursing procedures in accordance with the core competencies as a Registered Nurse as specified by Singapore Nursing Board.
- Work closely with multi-disciplinary team comprising of Allied Health Professionals, Registered Medical Practitioner, etc.
- Liaise and communicate directly with clients and sponsors regarding any issues that may arise and provide solutions.
- Provide psycho-social support, such as establishing effective communication and understanding their psycho-social needs, etc.
- Liaise with clients and other stakeholders to refer to other relevant services, such as counselling, occupational therapy, dietician, etc.

**Administrative and Operations Support**

Assist Homecare Head/ Nurse Manager in managing the daily operations of the home care department which includes the following:

- Handling home care enquiries.
- Providing administrative support, managing feedback, complaints and identifying situations where clients require additional attention, etc.
- Coordinating clients' care arrangements, such as rostering, rotating 24 hours on-call basis for emergencies, etc.
- Collaborate with marketing and care advisory team to achieve business goals.
- Assist to review existing and/or develop new home care policies and stand operating procedure.

**Manpower Development and Support**
- Provide training and supervision to the team of care staff, when required.
- Plan and coordinate the assignments of care staff according to their job scope and competencies based on client's care needs.
- Assist to manage a team of care staff and monitor their performances and developments.
- Assist to oversee the well-being of care staff and manage any staff issues, when required, e.g. conflict management, clients' feedback about staff, etc.

**Quality Service and Incident Management**
- Participate in quality improvement projects and initiatives
- Identify risks, mitigate and perform service recovery
- Conduct relevant audits in areas of job scope.
- Manage and report any incident, and escalate when management decision is required.

**Other Duties**
- Perform adhoc duties and responsibilities, as assigned by Homecare Head.
- Deputise the Care manager, during his/her absence, if necessary.

**Requirements**:

- Possess a Bachelor Degree in related field and/or Degree or Advanced Diploma or Diploma in Nursing will be an added advantage
- State Registered Nurse with valid practicing license issued by the Singapore Nursing Board.
- Valid certification in Basic Cardiac Life Support (BCLS).
- At least 8 years' experience in management of department and have provide supervision to a team of subordinates.
- Strong clinical skills including understanding on health care system
- Performance Management

QUALIFICATIONS
Possess a Bachelor Degree in related field and/or Degree or Advanced Diploma or Diploma in Nursing will be an added advantage