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Client Solutions Manager, App

3 weeks ago

Singapore Meta Full time

The Client Solutions Manager for Meta Business Solutions team is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to develop lasting partnerships with some of our largest mobile games and app-driven advertisers. With proven understanding of both online and traditional media, this role is responsible for partnering with the sales team to develop industry-specific marketing relationships and drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers. The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires strong consultative sales, analytical, and technical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.

**Client Solutions Manager, App & Gaming Responsibilities**:

- Media planning, strategy & measurement, and optimization - outlines measurement solutions and appropriate campaign structures across desktop and mobile based upon key KPI's
- Drive strategic marketing conversations with our largest performance driven advertisers and partners to define objectives and provide recommendations
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly
- Responsible for educating clients and partners on best practices
- Manages revenue delivery and budget spend, including daily optimization and providing real time recommendations
- Analyze ad performance data to identify opportunities and make data-drive recommendations. Platform & product Expert - articulate and update clients on Meta product and developments
- Drives product innovation based upon client needs
- Project management - manage complex work streams to optimize marketing objectives for clients
- Manage analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.) Cross-functional collaboration of all projects
- Willingness to travel internationally for business

**Minimum Qualifications**:

- Fluency in Korean & English is required as this role will collaborate with external stakeholders whose usual business language is Korean and English
- 5+ years of proven track record in a data-driven industry or a highly analytical field (performance marketing, data and technology solutions, ad-tech, partnerships)
- Previous experience working directly with media companies (established relationships with key partners in the mobile industry preferred) and/or gaming/e-commerce companies
- Ability to communicate, collaborate and work effectively on a team
- High level of comfort presenting key client issues in an effort to be the customer advocate within Meta

**Preferred Qualifications**:

- Ability to structure, negotiate, and maintain significant and complex strategic relationships
- Exceptional communication and presentation skills at all levels of an organization
- Identify and leverage trends within industry of expertise/focus