Waiter/waitress

1 week ago


Singapore EMPIRE FINE CHINESE CUISINE PTE. LTD. Full time

**Job Description: Waiter/Waitress (Chinese Restaurant - Orchard, Singapore)**

**Position Summary**:
**Key Responsibilities**:
1. **Customer Service**:

- Greet guests warmly and escort them to their tables.
- Provide detailed menu knowledge, including recommending popular dishes and pairing options.
- Attend to guest requests and inquiries promptly and professionally.

2. **Order Management**:

- Take food and beverage orders accurately and communicate them to the kitchen.
- Serve dishes in a timely manner while adhering to restaurant standards.
- Handle special dietary requests and ensure customer satisfaction.

3. **Operational Duties**:

- Set up and prepare tables, ensuring cleanliness and readiness.
- Refill drinks, clear used dishes, and maintain a tidy dining area throughout service.
- Assist in opening and closing duties, including restocking supplies and polishing utensils.

4. **Team Collaboration**:

- Work closely with kitchen and service staff to ensure smooth operations.
- Address customer feedback and escalate issues to supervisors when necessary.

5. **Compliance and Hygiene**:

- Adhere to health and safety regulations, maintaining the highest hygiene standards.
- Follow proper handling and serving procedures, especially for traditional Chinese dishes.**Requirements**:

- Prior experience as a waiter/waitress in a restaurant setting (no experience required, experience in Chinese cuisine is a plus).
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle pressure effectively.
- Basic understanding of Chinese food culture and menu terminology is an advantage.**Work Conditions**:

- Location: Orchard, Singapore
- Working hours, including weekends and public holidays.
- Competitive salary.


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