Senior Manager, Client Solutions

2 weeks ago

Singapore ADDX Full time

**Who are we?**
- We are ADDX, the entry point into private markets, and we aim to democratize private market investments. As a team, we strive to build a future where everybody can access financial ecosystems easily, fairly, and safely. Our team’s belief is real economies benefit when capital flows freely and efficiently, especially in the private market space.

***

**Why join us?**
- We have built the world’s first fully regulated platform for digital securities, licensed by the Monetary Authority of Singapore (MAS).
- ADDX is a global private market exchange headquartered in Singapore. To date, ADDX has listed more than 60 deals on its platform and worked with blue-chip names such as Hamilton Lane, Partners Group, Investcorp, Singtel, UOB, CGS-CIMB, as well as Temasek-owned entities Mapletree, Azalea, SeaTown and Fullerton Fund Management.

. The full-service capital market platform has raised a total of US$140 million in funding since its inception in 2017.
- We are backed by companies such as Singapore Exchange (SGX), the Stock Exchange of Thailand (SET), Temasek subsidiary Heliconia Capital, Japan Investments Corporation, the Development Bank of Japan (DBJ), UOB, KB Securities, Tokai Tokyo Financial Holdings and Hamilton Lane.
- We are growing, and we are looking for talented individuals to join our team and take us forward as the leader of the private market. If you believe in a future of fair financial markets, just like we do, we’ve been waiting for you at ADDX.

**Job Scope**
- We are looking for an experienced Senior Manager to support our Client Solutions team. The role requires a lot of ad-hoc problem solving and comes with a lot of autonomy. You are responsible for project managing new client onboarding end-to-end, as well as solutioning for existing relationships. This is an active role that will require you to find out-of-the-box and creative solutions for new problems. The success of this role is directly correlated to the success of the company.

***

**Responsibilities**
- Plan, lead and manage all aspects of client integration (onboarding and activation).
- Formalize and drive project plan in coordination with all stakeholders.
- Lead client-specific technical solutioning exercises (champion client requests in SDLC).
- Lead client-operational integration exercises (streamline back-office and middle-office processes where automation is not possible).
- Collaborate with stakeholders to manage and deliver the project in a professional and timely manner.
- Initiate initial platform account opening and client-specific configuration.
- Support pre-sales from a technical aspect (join client conversations, do demos, etc).

**Requirements**:

- Degree holder with 5+ years of experience in project management
- Strong stakeholder management experience. Able to interact and manage relationships with clients and internal stakeholders.
- Good understanding of technology, ideally in the digital space
- Strong understanding of the financial industry
- Passion for delivering high-quality tech and non-tech solutions to solve business problems
- Project management certificate would be a plus
- Previous experience with fintech or crypto

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