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Client Support Administrator
3 weeks ago
**Position overview**:
The Client Support Administrator will give support to the business development in the APAC area, supporting the Sales teams with demonstration of our products
Client Support Administrator is a full-time position based in Singapore. The employee will provide support to the Client Relations department for the account managing and implementation of our services:
**Essential Duties/Responsibilities**:
- Manage APAC based and international clients and build a solid relationship to hit our renewal rates.
- Make sure that we are delivering a high-quality service to the clients.
- Assist the team in the implementation of new accounts.
- Configure the GardaWorld Travel Security platform.
- Acquire autonomy managing and deploying services to clients.
- Solve problems regarding customer requests in a pragmatic and clear manner.
- Build trusting relationships with customers.
- Provide adequate and alternative solutions.
**Competences**:
- Excellent written and oral communication skills.
- Excellent attention to detail.
- Ability to work in a multicultural team.
- International experience preferred.
- Good time management with a strong ability to meet deadlines.
- Good presentation skills.
- Discretion.
- Very good knowledge of IT tools (experience with Excel, Word, PowerPoint, etc.)
**Education**:
- Minimum level of studies: degree educated.
**Work experience**:
**Office location:
137 Market Street, #10-01, Singapore, 048943
Req#848
