
Restaurant Captain
1 week ago
**Restaurant Captain**:
**BBQ BOX CLASSIC PTE.LTD.**:
- Friendly Working Environment
- Growth and Development Opportunities
- Career Advancement
**Job Overview**:
**Key Responsibilities**:
- Supervise and coordinate the activities of front-of-house staff to ensure efficient and high-quality service.
- Maintain a friendly, welcoming, and professional atmosphere for guests.
- Assist in seating arrangements, reservations, and walk-ins to ensure a smooth dining experience.
- Ensure that all food and beverages are served in accordance with the restaurant's standards.
- Handle customer inquiries, complaints, and feedback professionally and efficiently.
- Monitor and maintain the cleanliness and organization of the dining area.
- Assist in training and mentoring new staff members to uphold service excellence.
- Collaborate with the kitchen team to ensure timely food service and handle any special requests or dietary restrictions.
- Lead by example in providing excellent customer service and maintaining team morale.
**Requirements**:
- Minimum 3 years of experience in the F&B industry, preferably in a supervisory role.
- Proficiency in both English and Mandarin to cater to a diverse clientele.
- Excellent communication and leadership skills.
- Strong knowledge of food and beverage service standards.
- Ability to work in a fast-paced environment and handle pressure effectively.
- This role is based at one of our BBQ Box outlets; **Chinatown, Bugis, AMK Hub or Geylang.**
**Exciting Benefit For You**:
- Performance incentives / bonuses
- Birthday perks
- Comprehensive training
- Staff meals
- Opportunities for career advancement
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