Current jobs related to Customer Success Manager Apac - Singapore - Yes We Hack
-
Customer Success Manager APAC
4 days ago
Singapore Stott and May Full timeAbout the Company This fast-growing leader in real-time threat prevention for Web3 enables protocols, bridges, and DeFi platforms to detect and prevent exploits before they occur. Trusted by leading crypto-native organizations, the platform protects billions in on-chain value and is backed by world-class investors. With rapid global expansion underway, the...
-
Customer Success Manager
1 week ago
Singapore DC BYTE ASIA PTE. LTD. Full time**Job Overview**: As the Customer Success Manager at DC Byte's APAC hub office in Singapore, you will be responsible for maximising the value of the service we provide to our customers. You will be responsible for working with the other CSMs to implement and improve the customer success role within the APAC region. You will work with the Senior Leadership...
-
Customer Success Manager
1 week ago
Singapore Canary Technologies Full timeAbout Us Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.Canary is utilized by 20,000+ hoteliers in 90+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood,...
-
Head of Customer Success
2 weeks ago
Singapore ComplyAdvantage Full time**The Role** The APAC Head of Customer Success will lead and own the end to end customer experience for all clients in the region. With an existing team of CSMs, Implementation Consultants & Support Analysts, who report to their UK department heads, we are looking for someone who is able to own the customer strategy & execution within the APAC market and...
-
Director of Customer Success
3 days ago
Singapore SS&C Full timeSS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...
-
Customer Success Manager Apac
1 week ago
Singapore TeamViewer Full timeCompany Description TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind - from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has more than 625,000 subscribers and enables...
-
Head of Apac Customer Success Management
2 weeks ago
Singapore Stripe Full timeHead of APAC Customer Success Management **Who we are** **About Stripe** Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP...
-
Sr. Customer Success Manager, Apac
7 days ago
Singapore International Job Board Full time**ABOUT TAGGER MEDIA** Tagger is a powerful, intuitive, end-to-end influencer marketing and social listening platform revolutionizing the industry. Tagger allows brands, agencies, and media companies to develop successful, efficient and data-driven influencer marketing strategies and campaigns from start to finish. Winner of "Best Influencer Marketing...
-
Customer Success Manager
7 days ago
Singapore Voyager Labs Full timeSingapore **About The Position**: **Location**: Singapore **Who are we?** **We make the invisible visible**. Deep digital investigation platforms for your most complex challenges. - Voyager Labs enables investigators and analysts to collect and analyze massive amounts of complex digital unstructured data and acquire actionable, previously unattainable...
-
Customer Success Manager
1 week ago
Singapore iProov Full timeCustomer Success Manager (APAC & ANZ) at iProov Customer Success Manager - APAC & ANZ About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer...
Customer Success Manager Apac
3 weeks ago
Founded in 2015, **YesWeHac**k is a global Bug Bounty platform, with 3 offices in France (Paris/Rennes/Rouen) and Singapore.
We are currently the **European market leader** within the Bug Bounty space.
We provide a disruptive approach to Cyber Security through Bug Bounty programs, by connecting our international Ethical Hackers' community with organisations to secure their IT systems.
**Job description**:
We’re looking for a passionate, curious and experienced professional to join our Customer Success Manager Team in Singapore.
As a **Customer Success Manager**, you will act as trusted advisor and proactively help our clients to manage and run successful Bug Bounty & Vulnerability Disclosure Programs (VDP).
**Responsibilities**:
- Being the first representative of YesWeHack to the clients and contribute to the adoption of Bug Bounty and VDP
- Develop excellent working relationships with customers as you will be the main point of contact for clients
- Ensure regular follow-up with your client portfolio
- Work independently and directly with your customers stakeholders to fully understand, plan and reach their immediate, near and long-term security objectives
- Designing and executing customized Bug Bounty strategies to ensure our customers achieve their security goals and an excellent return on investment
- Proactively Monitoring the activity of clients' Bug Bounty programs in a regular, analytical and structured manner
- Act as an advisor, coach and guide, facilitating and supporting the success of their bug bounty programs with your expertise and know-how
- Advising our clients on vulnerabilities and how to remediate them
- Provide concise, clear, and comprehensive documentation of customer interactions
- Communicating with other CSMs, sales and triagers to improve best practices and have a healthy communication across YesWeHack staff
- You will report to the local APAC Lead CSM and provide weekly update on your customers’ bug bounty health and highlight any difficulties or interesting facts
- Provide feedback and insights gained through customer interaction to internal teams
As a **Customer Success Manager**, you will be involved in all aspects of supporting customers in the successful implementation of their programs and be be required to work on a variety of issues such as functional, organisational, technical and human.
**Profile**:
- Strong IT security background. You should be familiar with OWASP top ten and security testing tools such as Burp Suite, nmap, Kali and Metasploit
- 2-4 years work experience in account management, customer success or consulting role
- Excellent listening, analysis and synthesis skills, as well as good written and oral expression, which you know how to use to convey the messages and advice you deliver
- Strong presentation and facilitation skills
- Have exceptional organization and time-management skills and are able to effectively manage across priorities
- You have a taste for challenge and wish to evolve in a complex and stimulating professional and technical environment
- High degree of ownership over your work - excellent organization and prioritization skills with ability to manage multiple projects, prioritize, maintain a strong attention to detail and meet deadlines with mínimal supervision
- Fluent English and fluent in another APAC language is a plus
- CISSP, OSCP and other cybersecurity certification is a plus
