Senior Program Manager, Transformation, Google Cloud
1 week ago
Minimum qualifications:
- 10 years of experience in program management across geographies working with digital transformation.
- Experience working out of client locations to run programs.
- Experience working with/on cross-functional projects or teams.
Preferred qualifications:
- Experience implementing the Service Integration and Management (SIAM) in Service Operations space.
- Experience managing expectations, demands, and priorities of multiple internal stakeholders based on vision and success for global team health.
- Experience leveraging quantitative assessment and analysis for decision-making and prioritization.
- Understanding of the cloud marketplace and the differentiators of various cloud offerings.
- Excellent written/verbal communication and management skills, with a focus on translating complexity to non-specialist audiences.
**About the job**:
Google Cloud teams work with schools, companies, and government agencies to make them more productive, mobile and collaborative. You will oversee all aspects of the Google Cloud sales process, improving it with your insightful data analysis, troubleshooting, and seamless cross-functional teamwork. Your strategies ensure that companies new to Google products get the highest quality customer support and that the Google Cloud program overall is kept on the cutting edge.
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology - all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities**:
- Discuss solutions to complex problems with both the customer and third-party partners.
- Ensure high-quality risk management plans are established and manage the resolution and/or escalation of issues which may impact program objectives being met.
- Collaborate with Client and Partner Project Management Organizations (PMOs) to establish appropriate governance for all initiatives, reporting, and resource requirements.
- Establish clear roles, responsibilities, and accountabilities across the delivery triad in line with needed/agreed delivery methodologies.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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