
Senior Business Operations Manager
1 week ago
Bachelor’s degree
- 7+ years of administrative, program management, project management, or project coordination experience
- 5+ years of experience driving key, enterprise-wide projects or programs
- Experience analyzing small datasets in Excel and producing business insights
- Experience organizing complex projects into achievable tasks and driving on-time completion
- Experience building business facing documentation and/or training materials
- Excellent writing and communication skills
- Strong Microsoft Office skills, including Excel, Word, Outlook and SharePoint
Job summary
Key job responsibilities
- Collaborate effectively with partner teams to ensure alignment on key projects and initiatives.
- Proactively seek out ways to simplify processes and look for opportunity to leverage technology to scale.
- In partnership with the leadership team, drive and manage the rhythm of the business cycle including goal setting, operational planning processes, talent processes and calendar and regular business reviews.
- Manage the operational, metrics and data needs for the business and PXT leadership team.
- Use their strong analytical skills to build reporting, tell the story around the data, and provide actionable insights to drive path to green.
- Project manage critical initiatives (such as regional expansion) across regional stakeholders at all levels, including the change management to ensure the initiative lands in each region.
- Communicate across regional and global stakeholders at all levels and be able to know the business well enough (with the data to back it up) to represent AWS APJC PXT leadership in business meetings.
- Work on ad hoc HR projects that will come up on an as needed basis.
- Is independent, creative, self-driven with the ability to work in a highly ambiguous environment with mínimal guidance, and demonstrates good judgment
- Is customer-obsessed (i.e. thinks about the needs of PXT team, employees, and the business) and work backwards from these needs
- Possesses strong aptitude to solve problems using data and anecdotes
- Is able to multi-task and prioritize competing requests from different stakeholders
- Possesses a ‘can-do’ spirit
- Is attentive to details and insists on the highest standards
- Has exceptional writing and communications skills
- Able to operate in a lean, fast-paced, entrepreneurial, multi-cultural environment
- Experience operating in HR organizations
- Knowledge of SQL and AWS tech stack
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
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