Cb & Ib Central-kyc Initiative Program Lead-vp

**Details of the Division and Team**:
Client Life Cycle Management area focuses on ensuring KYC compliance for all DB Clients with functions spanning new Client Adoptions, Periodic and Event Driven Reviews and global KYC remediation activities across 13 locations in APAC.

CIB KYC Ops is part of CIB Central team and is responsible for acting as the first line of defense as part of the banks KYC and AML control framework. CIB KYC Ops APAC team supports all client life cycle activities for the CIB business including new client adoption/ periodic and even driven reviews / client account management etc. and works closely with business and AFC teams across 13 APAC locations

**What we will offer you**:
A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

**You can expect**:

- Flexible benefits plan including virtual doctor consultation services
- Comprehensive leave benefits
- Gender Neutral Parental Leave
- Flexible working arrangements
- 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

**Your key responsibilities**:

- CJDA Program Support and Deputy to global CJDA Program head - Central Point of Contact for Regional Lead CJDA Case Managers in the current CJDA Program across the TOM, POC, BAU In Flight, Change streams to ensure strong progress cadence is maintained for CJDA files/workstreams via governance, tracking and coordination across all groups involved within and outside KYC Ops
- Coordinate, track, follow up and resolve all BAU escalations leveraging their regional as well as CJDA Program Resources.
- Track & ensure their location resources are being appropriately utilized and capacity efficiency is maintained and if assistance is required from the CJDA program that the requisite escalations are raised early to ensure effective risks and issues management.
- Responsible for Quality Control over all CJDA BAU metrics including fielding and tracking the quality of MI - Responsible for the New Data Base & SharePoint BAU ensuring updates are embedded in the "daily operating rhythm" globally.
- Responsible to collate, refer changes, fixes, priorities to dbCLM Tech. Also responsible to collate all CJDA BAU Lessons Learned.
- Tech & Process Change Initiatives - represent region on Global Process Change Program ensuring the region has a voice at the table, actively participates, contributes, tracks and executes to time and to quality all CJDA process changes that need to land in the region.
- Change Initiatives - Coordinate with Regional Case Managers to ensure the Technology & Process Change handshakes are well understood, tracked and executed in partnership to milestones in a systematic manner
- Engage actively with AFC and SME teams to proactively identify opportunities around CJDA KYC for improvements and/or hotspots for drilldown and resolution.
- Also work with SME and standards teams as needed to identify areas for further streamlining around policy and procedure simplification for KYC of Affiliates and CJDA clients.
- Establish a strong overall understanding of KYC Processes and platforms/ tools and contribute ideas towards target state KYC Ops platform/process implementation journey.

**Your skills and experience**:

- Overall experience of at least 10 years in the Banking/Finance industry of which at least 3 years should be in significant KYC leadership role at regional/global level.
- At least 3 experience in KYC/Client onboarding space in banks of similar size with direct knowledge /involvement of KYC review and remediation processes.
- Proven experience in building strong relationships with senior business heads and business stakeholders.
- Strong understanding of key risk and control issues facing KYC processes Project management or change execution experience either around process re-engineering or system enhancements is required.
- Prior experience in successfully supporting global initiatives from APAC time zone.
- Thought leadership around KYC challenges with ability to suggest ideas for improvement.
- Strong working knowledge of client AML/KYC requirements and associated client KYC documentation required for CIB clients.

“Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirement applies.”

**How we’ll support you**:

- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
- Training and development to help you excel in your career
- Coaching and support from experts in your team

**About us and our teams**:
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