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Customer Service Admin Assistant

2 weeks ago

Bishan, Singapore Kong Meng San Phor Kark See Monastry Full time

**Duties and Responsibilities**
- Attend to customer phone call/walk-in enquiries in a friendly manner
- Assist in preparing labels/stickers for cremation related service (e.g. urn storage, custody service etc.)
- Assist in collecting photos from customers for ancestral tablet
- Assist in printing ancestral tablet for prayers (e.g. 三时系念)
- Assist in arranging chanting schedules
- Support Front Office’s operation when required and other ad-hoc duties

**Job Specifications**
- Bilingual in English and Mandarin (written and spoken) to liaise with Mandarin speaking associates
- Team player with good initiative
- Service-orientated and attentive when handling customer enquiries and feedback
- Able to work on weekend(s) and public holiday(s)
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