IT Engineer

2 weeks ago

Singapore Crédit Agricole CIB Full time

Job description

**Business type**:

- Types of Jobs - Information systems / IT Project management

**Job title**:

- IT Engineer

**Contract type**:

- Fixed-Term Contract

**Management position**:

- No

**Job summary**:

- Position
- In a challenging and multicultural environment, we seek System Engineer to join our IT team in - Singapore Branch.
- Main responsibilities
- Assist IT manager with Day to Day IT operations of the Branch and Private Banking.
- Troubleshoot and problem solve PC / Server related hardware, Printer and software issues and escalate support issues to 2nd level IT support or 3rd party vendors
- Perform Necessary Documentation and SOP for easy reference.
- Follow-up on user purchase and services subscription request.
- Trouble shoot any production issues.

Position location

**Geographical area**:

- Asia, Singapore

**City**:

- Singapour

**Minimal education level**:

- Bachelor Degree / BSc Degree or equivalent

**Academic qualification / Speciality**:

- A university graduate in IT or Computer Science

**Level of mínimal experience**:
3-5 years

**Experience**:

- The position requires a minimum of 3 years’ relevant experiences as a System Engineer
- Windows and Citrix server Management experience
Active Directory account management
- Basic networking concepts (TCP/IP, RDP, WiFi, VPN)
- Perform, implement network security admin
- Maintain and support IT equipment such as servers, PCs, printers, IP Phones
- Perform capacity planning for servers, Pcs and other IT equipment
- Ability to observe control environment / risk management & compliance guidelines
- Provide system support, security administration,monitoring and control

**Required skills**:

- Good governance of processes
- Ability to adapt to changes in shortest possible time. Flexibility to alternate or backfill around all sites and work within a shift pattern work rotation
- Excellent analytical, problem solving, interpersonal and communication skills both written and verbal.
- Ability to work under pressure and multi-task
- Strong team player

**Technical skills required**:

- Hands-on experience on servers, Citrix, PC, Server related hardware, Printer, Thin Clients etc
- Good experience in MS OS and Office Suite
- Good knowledge of windows troubleshooting
Proficient in identify issues efficiently and escalating to concerned teams

**Languages**:

- English

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