Implementation Analyst

4 days ago

Singapore IntApp Full time

Implementation Analyst

Intapp is an international software company that provides enterprise software solutions to the professional and financial service sectors. We are recruiting across the business to meet the ever-growing demand for our industry-leading products and services and are seeking an Implementation Analyst to join our friendly, client-focused team. These roles will work with our Financial Service clients on our DealCloud product used by over 800 leading private capital market clients.

The Implementation Analyst will work with an energetic professional services team and will be responsible for designing and configuring the DealCloud platform for our clients in response to their specific business requirements. The role is a mix of client-facing consultative work and behind the scenes platform design, configuration, data analysis, and data manipulation. The Implementation Analyst should demonstrate passion in and a desire to become skilled in four broad areas:
1. Technology: As a market-leading Software as a Service (SaaS) company, the Implementation Analyst will be working with cutting edge technology solutions. A strong interest in technology and being passionate about using technology to create value for our clients is a must.

3. Private Capital Markets: To speak confidently and authoritatively to our clients, the Implementation Analyst must either have or be willing to be trained in private equity and investment banking front office business operations.

4. Data: Analyzing and understanding client data is an important factor that influences a client's system design; as such, the Implementation Analyst must be eager to understand data relationships and the interplay between data and business requirements.

What you’ll do:

- Participating in requirement gathering sessions onsite at client offices when travel is possible again or virtually via web conferencing (potential travel up to 30%)
- Documenting client requirements
- Configuring the DealCloud platform in response to requirements
- Analyzing client legacy data sets to understand the impact of the data on system design
- Working with Microsoft Excel to map, collate, and normalize disparate data sets for import into DealCloud platform
- Providing consultative system design and industry best practice recommendations throughout an implementation
- Holding both clients and internal team members accountable to project timelines and budgets
- Managing multiple client implementations concurrently

What you’ll need:

- Bachelors or Masters Degree in related field or equivalent experience
- Organization, effective time management, and ability to multi-task
- Passion for delivering high-quality outcomes
- Ability to work under tight deadlines
- Experience working as part of a team
- Experience leading client meetings and communications
- Strong analytical and creative problem-solving abilities
- Comfort with Microsoft Excel, familiarity with basic Excel functions
- Ability to adapt to rapidly evolving situations
- Strong sense of personal responsibility and ownership over your work
- Willingness and love of learning new technology, new processes and procedures, and new business models

What you'll gain at Intapp:
Our culture at Intapp emphasizes accountability, responsibility, and growth. We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We’re committed to creating a modern work environment that’s connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:

- Competitive base salary plus variable compensation and equity
- Generous paid parental leave, including adoptive leave
- Traditional comprehensive benefits, plus:

- Generous Paid Time Off
- Tuition reimbursement plan
- Family Formation benefit offered by Carrot
- Wellness programs and benefits provided by Modern Health
- Paid volunteer time off and donation matching for the causes you care about
- Opportunities for personal growth and professional development supported by a community of talented professionals
- An open, collaborative environment where your background and contributions are valued
- Experience at a growing public company where you can make an impact and achieve your goals
- Open offices and kitchens stocked with beverages and snacks

LI-ES1
- Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position._
- ._ If you believe you were a vi

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