Technical Support Executive

4 days ago


Singapore KSB SINGAPORE (ASIA PACIFIC) PTE. LTD. Full time

Screen, prepare and submit quotations with regard to Customers‘ enquiries on new / replacement pumps, mechanical seals, spares, etc.
- Support the Sales Team on technical and commercial proposals.
- Prepare and quote competitive price calculations as per requirements and policy.
- Assist Customers with clarifications to quotations; technical and commercial, where applicable.
- Follow up with Customers on order status for the quotations made and obtain order intake / P.O.
- Check Customers’ orders and ensure all T&Cs are in line with the offer and policy.
- Process Customer’s orders and raise indent order / P.O. to internal factories or sub-suppliers.
- Monitor and ensure timely delivery from internal factories or sub-suppliers.
- Coordinate with Shipping Department to arrange shipments to / within Singapore and / or Customer's location.
- Negotiate with internal factories / sub-suppliers for competitive pricing and deliverables, if required.



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