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Housekeeping Co-ordinator

3 weeks ago

Singapore MERCURE SINGAPORE BUGIS Full time

**RESPONSIBILITIES
- Monitor guest rooms turnover via Opera PMS
- Print, update daily VIP rooms, traces to Supervisors and room attendants
- Communicate supervisors all relevant information to ensure smooth turnover of rooms
- Manage guest calls and requests, ensure is communicated promptly and accurately
- Ensure clear and accurate communication between Housekeeping and other departments
- Ensure rooms are blocked for necessary maintenance Daily room discrepancies are being resolved
- Report and follow up on repair and maintenance
- Responsible for the issuance and collection of all key cards
- Alert Assistant Housekeeper or Executive Housekeeper when certain item is running low
- Tabulate daily linen, guest laundry and uniform transaction records and tally monthly reconciliation record with laundry contractor
- Prepare and update daily periodic projects for rooms and public area
- Carry out daily posting of guest laundry
- Keep work area neat and tidy
- To send items to guest.
- To carry out any other duties and responsibilities as assigned

**REQUIREMENTS**
- Able to work on Weekends & Public Holidays
- 4 to 5 days work per week
- Working hours from 7am to 12pm
- Speak and write simple English