Executive, Collections
1 week ago
The receipting unit oversees the collection of insurance premium through the various pay modes like credit card, axs, internet banking, direct credits, cheques, virtual account & the various online payment modes. This unit also sets up the collection pay modes at the branches & is the main liaison party with the pay modes service providers. This unit is heavily involved in projects like launch of new products, new systems, new pay modes & key initiatives. Testing is round the year.
You will be responsible for handling the collection operations, supervision of staff under your care and participating in projects.
**Responsibilities**
- Understand the various collection channels (e.g. cheques, direct credits, electronic and credit card)
- Review and process adjustment requests, cheques and direct credits
- Communicate with other teams/departments/policyholders to ascertain collection breakdown
- Handle second level enquiries from policyholders/servicing team/departments/branches
- Provide guidance and support to the team
- Review work processes and system enhancements
- Participate in projects, system enhancements and dept/corporate events/initiatives
**Qualifications**
- Diploma in Accounting with relevant years of experience
- Proven experience in transformational, automation projects
- Self-driven, meticulous and a team player
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