International Transportation Specialist

7 days ago

Singapore SIRVA Full time

SIRVA BGRS is the global leader in moving and relocation services, offering solutions for mobility
programs to companies of every size. With SIRVA BGRS locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support. By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide. We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it

Why work for SIRVA BGRS?
Being an international brand with a cross regional structure your career opportunities could be endless You can make colleagues, connections and friendships the world over with SIRVA BGRS.
Diversity and inclusion is part of our service and therefore is part of our DNA. At SIRVA BGRS our Inclusion, Diversity & Equity Alliance (I.D.E.A) is our global initiative that imprints itself to our identity.
SIRVA BGRS has invested in benefits to its employees across health & wellbeing and financial rewards. We are proud to support a flexible hybrid way of working supported by our Work From Home and Core Flex Hours policy - trust & communication Is key to this model and encourage all employees to discuss with their People leaders what works best for you.
Role Overview
As a Transportation Specialist you will contribute to BGRS’ success by in coordinating and managing household goods move services for transferring employee’s relocations. This would include oversight of the household good moves, review of estimates to client policy, handling inquiries from suppliers and internal teams at BGRS.

**In response to the COVID-19 pandemic all interviews are being conducted virtually.
If selected for an in-office position, you will work remotely while BGRS operates under mandatory telework.

What You'll Be Doing
- Oversee performance of International Household Goods Service (IHHG) Suppliers on a day to day basis.
- Initiate IHHG services to suppliers.
- Ensure data integrity in our system with data input from our suppliers.
- Manage serious service issues and resolutions with suppliers, reporting resolutions to operations team/management.
- Exercises both judgment and authority to mediate serious services issues and authorize expenditures on behalf of the company, when customer service cannot broker a solution. Obtain required approvals from operations for any financial impact
- Support all internal departments including operations and finance.
- Knowledge of household goods transportation services both domestic and international.
- Manage and administer client policies with suppliers.
- Provide authorizations or requests exceptions to client policies during the relocation process.
- Ensure each shipment is adequately declared and insured with our respective insurance suppliers.
- Oversee each insurance claim with our respective insurance suppliers to ensure timely claim settlement.

What You Bring to BGRS
- BA/BS Degree - Preferred
- 3+ Years experience in the relocation, moving, or storage industry - required
- Demonstrates good organization skills and detail orientation
- Maintain effective working relationships with internal and external contacts
- Ability to work and multi-task in a fast paced environment
- Excellent interpersonal & communication skills required
- Strong computer skills including data entry and MS Office
- You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation.

What BGRS Offers
- Competitive salary and incentive plans
- Workplace flexibility for a balanced work/life approach
- Comprehensive benefits packages and wellness program
- Generous company-paid vacation days and holiday time
- Challenging, collaborative, diverse corporate culture
- Ongoing opportunities for learning and career development

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company

At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.

SIRVA is an equal opportunity employe

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