Intern, Catering

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE

Be part of our diverse and inclusive team.

Job Responsibilities

Part of a team of CX Managers who are the central coordinating personnel between our clients and our internal stakeholders or service providers for all event related matters commencing from the receipt of a signed contractual agreement to the event's completion. To support the event managers to enhance and optimize the clients and delegates’ event experience with the Centre.- To handle Event Business Management Software (EBMS)- To handle Point of Sale system (POS)- To handle Service Now service management system (online business processes/ documents) such as finance Debit Credit request, Carpark request, etc.- To generate Event Summary and WSH reports on Event Portal- To generate and distribute Banquet Event Orders (BEO), change orders and group resume- To work with technical team on Computer Assisted Drawings (CAD) for floorplans- To do Proforma invoice for upsell orders and services- To work with Group Reservations, Credit, Meeting Services, Banquets, and external vendors- To work closely with CX Managers and other related departments to ensure organizer’s requests are followed through and completed timely and in a thorough manner as directed by Supervisory Manager- To attend scheduled departmental meetings and daily briefing as required- To perform administrative support to CX Managers as requested and support any written correspondence or office tasks that is required- Suggest ideas to improving work processes within the department and other departments- Interpret the needs of the guests, ensure needs are met with guest satisfaction- Minutes taking

Job Requirements

Education & Certification- Minimum commitment of 3 months- Applicant must be a full-time current student- Internship must contribute to school graduation requirements

Experience- Good customer relationship management skills.- Eye for details- Able to work as a team- Able to work under stressful conditions- Fluent in English and any additional languages is an added advantage- Well-groomed and professional disposition

Other Prerequisites- Good Customer Relationship Management Skills- Well-groomed and professional disposition- Fluent in spoken and written English, any additional languages is an added advantage- Attention to detail, task orientated- Teamwork, able to work well with others- Warm, friendly, and positive- Able to work in a fast-paced environment / work under stressful conditions

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.